A comparative case study of ITIL implementations using a BPC framework

Bjarne Christoffer Lynge, Christoffer Dalby Schou, Pernille Kræmmergaard

Research output: Contribution to conference without publisher/journal › Paper without publisher/journal › Research › peer-review

Original language	English
Publication date	2008
Publication status	Published - 2008
Externally published	Yes
Event	IADIS International Conference Information Systems 2008 - Algarve, Portugal Duration: 9 Apr 2008 → 11 Apr 2008

Conference	IADIS International Conference Information Systems 2008
Country/Territory	Portugal
City	Algarve
Period	09/04/2008 → 11/04/2008

Access to Document

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title = "A comparative case study of ITIL implementations using a BPC framework",

author = "Lynge, {Bjarne Christoffer} and {Dalby Schou}, Christoffer and Pernille Kr{\ae}mmergaard",

year = "2008",

language = "English",

note = "IADIS International Conference Information Systems 2008 ; Conference date: 09-04-2008 Through 11-04-2008",

}

A comparative case study of ITIL implementations using a BPC framework. / Lynge, Bjarne Christoffer; Dalby Schou, Christoffer; Kræmmergaard, Pernille.
2008. Paper presented at IADIS International Conference Information Systems 2008, Algarve, Portugal.

Research output: Contribution to conference without publisher/journal › Paper without publisher/journal › Research › peer-review