Abstract
Undesirable changes in supply chain physical operations derived from disruptions in the transmission or storage of digital information are reported daily despite the Information Technology (IT) protection available. Once a disruption materializes, the company losses will depend on the coherence and swiftness of the supply chain response (resilience). However, current resilience frameworks are qualitative, do not address evolution over time as a relevant aspect, and thus do not provide indications on how to design a resilient response. This paper contributes to closing this gap by developing a system dynamics model from an actual case of resilient response after a cyber-attack. Both case-specific and generic structures are extracted from the case data analysis, and a reaction mechanism is proposed that results in the observed behavior. The identification of these structures should eventually aid decision makers in the process of designing a resilient supply chain response.
Original language | English |
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Title of host publication | 2017 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2017 |
Number of pages | 5 |
Volume | 2017-December |
Publisher | IEEE Computer Society Press |
Publication date | 9 Feb 2018 |
Pages | 1291-1295 |
ISBN (Electronic) | 9781538609484 |
DOIs | |
Publication status | Published - 9 Feb 2018 |
Event | 2017 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2017 - Singapore, Singapore Duration: 10 Dec 2017 → 13 Dec 2017 |
Conference
Conference | 2017 IEEE International Conference on Industrial Engineering and Engineering Management, IEEM 2017 |
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Country/Territory | Singapore |
City | Singapore |
Period | 10/12/2017 → 13/12/2017 |
Keywords
- Cyber-risk
- Resilience
- System Dynamics