A word elicitation study including the development of scales characterizing aided listening experience

Dorte Hammershøi, Anne Wolff, Lykke Junker Andersen, Rikke Louise Mortensen, Mads Dalsgaard Nielsen, Stefanie Aagard Skov Larsen

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Abstract

The purpose of the present study was to identify the terms hearing aid professionals and their patients use in the communication about the aided listening experience and develop scales that would help characterize this experience in the domain of corrective actions that a hearing care professional may apply. The study comprised a word elicitation study based on observations and interviews from 18 examinations, involving 7 audiologists, 2 medical audiologists, and 15 adult patients from the audiological department at Aalborg University Hospital. The words patients and professionals used for describing the aided listening experience were itemized, noted on cards, and analyzed by developing an affinity diagram. The resulting 80 words were then sorted by three hearing professionals in a supervised card sorting session, leaving 65 attributes (grouped in 13 main categories) that was considered suitable for suggesting corrective actions. These 65 attributes were included in a 63-point scale design, which (in a usability test including 8 hearing aid users) were considered easy to survey and use, but also including some redundancy and ambiguities. The results suggest that it is possible to develop scales based on the voluntary statements expressed during actual consultations, but that the expressions may not be interpreted the same way by other patients and professionals.
Original languageEnglish
Publication date22 Aug 2019
Number of pages1
Publication statusPublished - 22 Aug 2019
EventInternational Symposium on Auditory and Audiological Research: Auditory Learning in Biological and Artificial Systems - Hotel Nyborg Strand, Nyborg, Denmark
Duration: 21 Aug 201923 Aug 2019
http://isaar.eu/

Conference

ConferenceInternational Symposium on Auditory and Audiological Research
LocationHotel Nyborg Strand
CountryDenmark
CityNyborg
Period21/08/201923/08/2019
Internet address

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