Adopting quality assurance technology in customer-vendor relationships: A case study of how interorganizational relationships influence the process

Lise Tordrup Heeager; Gitte Tjørnehøj

doi:10.1007/978-1-4419-7355-9_45

Adopting quality assurance technology in customer-vendor relationships: A case study of how interorganizational relationships influence the process

Lise Tordrup Heeager, Gitte Tjørnehøj

Department of Computer Science

Research output: Contribution to book/anthology/report/conference proceeding › Book chapter › Research › peer-review

Original language	English
Title of host publication	Information Systems Development : Asian Experiences
Editors	William Wei Song, Changxuan Wan, Wita Wojtkowski, Henry Linger, Shenghua Xu, Yuansheng Zhong, Gregory Wojtkowski
Publisher	Springer
Publication date	2011
Pages	535-546
Chapter	7
ISBN (Print)	978-1-4419-7205-7
ISBN (Electronic)	978-1-4419-7355-9
DOIs	https://doi.org/10.1007/978-1-4419-7355-9_45
Publication status	Published - 2011
Event	The 18th International Conference on Information Systems Development (ISD2009) - Nanchang, China Duration: 13 Sept 2009 → 16 Sept 2009

Conference

Conference	The 18th International Conference on Information Systems Development (ISD2009)
Country/Territory	China
City	Nanchang
Period	13/09/2009 → 16/09/2009

Keywords

Quality Assurance
Interorganizational Relationships
control
trust
GAMP
CMMI
ISO

Access to Document

10.1007/978-1-4419-7355-9_45

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Cite this

Heeager, L. T., & Tjørnehøj, G. (2011). Adopting quality assurance technology in customer-vendor relationships: A case study of how interorganizational relationships influence the process. In W. W. Song, C. Wan, W. Wojtkowski, H. Linger, S. Xu, Y. Zhong, & G. Wojtkowski (Eds.), Information Systems Development: Asian Experiences (pp. 535-546). Springer. https://doi.org/10.1007/978-1-4419-7355-9_45

Heeager, Lise Tordrup ; Tjørnehøj, Gitte. / Adopting quality assurance technology in customer-vendor relationships : A case study of how interorganizational relationships influence the process. Information Systems Development: Asian Experiences. editor / William Wei Song ; Changxuan Wan ; Wita Wojtkowski ; Henry Linger ; Shenghua Xu ; Yuansheng Zhong ; Gregory Wojtkowski. Springer, 2011. pp. 535-546

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keywords = "Quality Assurance, Interorganizational Relationships, control, trust, GAMP, CMMI, ISO",

author = "Heeager, {Lise Tordrup} and Gitte Tj{\o}rneh{\o}j",

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note = "The 18th International Conference on Information Systems Development (ISD2009) ; Conference date: 13-09-2009 Through 16-09-2009",

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Heeager, LT & Tjørnehøj, G 2011, Adopting quality assurance technology in customer-vendor relationships: A case study of how interorganizational relationships influence the process. in WW Song, C Wan, W Wojtkowski, H Linger, S Xu, Y Zhong & G Wojtkowski (eds), Information Systems Development: Asian Experiences. Springer, pp. 535-546, The 18th International Conference on Information Systems Development (ISD2009), Nanchang, China, 13/09/2009. https://doi.org/10.1007/978-1-4419-7355-9_45

Adopting quality assurance technology in customer-vendor relationships: A case study of how interorganizational relationships influence the process. / Heeager, Lise Tordrup; Tjørnehøj, Gitte.
Information Systems Development: Asian Experiences. ed. / William Wei Song; Changxuan Wan; Wita Wojtkowski; Henry Linger; Shenghua Xu; Yuansheng Zhong; Gregory Wojtkowski. Springer, 2011. p. 535-546.

Research output: Contribution to book/anthology/report/conference proceeding › Book chapter › Research › peer-review

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AU - Heeager, Lise Tordrup

AU - Tjørnehøj, Gitte

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KW - trust

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KW - ISO

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A2 - Wan, Changxuan

A2 - Wojtkowski, Wita

A2 - Linger, Henry

A2 - Xu, Shenghua

A2 - Zhong, Yuansheng

A2 - Wojtkowski, Gregory

PB - Springer

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