Adopting the Unknown through the Known: Supporting user interaction of non-idiomatic technologies in exhibitions through known idioms of conventional technologies

Peter Vistisen, Claus Møller Østergaard, Rameshnath Kala Krishnasamy

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

167 Downloads (Pure)

Abstract

When designing for the next wave of technologies, a challenge is how to culturally appropriate the semantic idioms of new technology to users with little experiential knowledge about the technology. This is especially a challenge, when more and more attractions are becoming unmanned, with little possibility for guidance. In this paper, we hypothesise that non-idiomatic technologies can be supported by leveraging existing idiomatic knowledge on more conventional technologies and thus lower the participation barrier. In two cases collected with several Danish attractions we experimented with supporting design with traditional technology, such as video signs, social media and physical signs to assess how idiomatic formats could facilitate the use of the non-idiomatic technology. We contribute with a set of lessons learned for how non-idiomatic design situations can be facilitated through using the users existing knowledge with more conventional technological practices.
Original languageEnglish
Title of host publicationDesign for Next : Proceedings of the 12th European Academy of Design Conference
EditorsLoredana Di Lucchio, Lorenzo Imbesi, Paul Atkinson
Number of pages11
PublisherRoutledge
Publication date2017
PagesS3696-S3706
ISBN (Print)978-1-138-09023-1
DOIs
Publication statusPublished - 2017
Event12th European Academy of Design Conference - Rome, Italy
Duration: 12 Apr 201714 Apr 2017
http://www.designfornext.org/

Conference

Conference12th European Academy of Design Conference
CountryItaly
CityRome
Period12/04/201714/04/2017
Internet address
SeriesThe Design Journal
NumberSuppl. 1
Volume20
ISSN1460-6925

Keywords

  • non-idiomatic
  • design
  • interaction design
  • idioms
  • emerging technology
  • onboarding
  • user centered design
  • hci
  • Mobile media
  • app

Fingerprint Dive into the research topics of 'Adopting the Unknown through the Known: Supporting user interaction of non-idiomatic technologies in exhibitions through known idioms of conventional technologies'. Together they form a unique fingerprint.

  • Cite this

    Vistisen, P., Østergaard, C. M., & Krishnasamy, R. K. (2017). Adopting the Unknown through the Known: Supporting user interaction of non-idiomatic technologies in exhibitions through known idioms of conventional technologies. In L. Di Lucchio, L. Imbesi, & P. Atkinson (Eds.), Design for Next: Proceedings of the 12th European Academy of Design Conference (pp. S3696-S3706). Routledge. The Design Journal, No. Suppl. 1, Vol.. 20 https://doi.org/10.1080/14606925.2017.1352875