Applying the 5 WHYs to Identify Root Causes to Non-completions in On-Site Construction

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Abstract

In on-site production, mass-customized subproducts are assembled
through standardized processes. The production is pushing mass customization to the edge by producing unique and complex products. Due to the project structure, it has proven difficult to avoid repetitions of problems and to learn from mistakes.
A central part of the control framework Last Planner System is to identify not
completed activities to identify root causes and to learn. One tool to investigate
root causes is the 5 WHYs approach. The 5 WHYs approach has been applied in a
case study research to analysis the root cause to not completed activities. In total, 17 non-completed activities were registered and analyzed. To reduce non-completions, the risks each activity is carrying should be analyzed and understood, the product should be followed to identify problems early and to reveal time for intervention, and finally, communication on-site should be strengthened.
Original languageEnglish
Title of host publicationProceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014)
PublisherSpringer
Publication date2014
Pages51-61
Chapter5
ISBN (Electronic)978-3-319-04271-8
DOIs
Publication statusPublished - 2014
Eventthe 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014) - Aalborg, Denmark
Duration: 4 Feb 20147 Feb 2014

Conference

Conferencethe 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014)
CountryDenmark
CityAalborg
Period04/02/201407/02/2014
SeriesLecture Notes in Production Engineering
ISSN2194-0525

Cite this

Lindhard, S. M. (2014). Applying the 5 WHYs to Identify Root Causes to Non-completions in On-Site Construction. In Proceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014) (pp. 51-61). Springer. Lecture Notes in Production Engineering https://doi.org/10.1007/978-3-319-04271-8_5
Lindhard, Søren Munch. / Applying the 5 WHYs to Identify Root Causes to Non-completions in On-Site Construction. Proceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014). Springer, 2014. pp. 51-61 (Lecture Notes in Production Engineering).
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abstract = "In on-site production, mass-customized subproducts are assembledthrough standardized processes. The production is pushing mass customization to the edge by producing unique and complex products. Due to the project structure, it has proven difficult to avoid repetitions of problems and to learn from mistakes.A central part of the control framework Last Planner System is to identify notcompleted activities to identify root causes and to learn. One tool to investigateroot causes is the 5 WHYs approach. The 5 WHYs approach has been applied in acase study research to analysis the root cause to not completed activities. In total, 17 non-completed activities were registered and analyzed. To reduce non-completions, the risks each activity is carrying should be analyzed and understood, the product should be followed to identify problems early and to reveal time for intervention, and finally, communication on-site should be strengthened.",
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Lindhard, SM 2014, Applying the 5 WHYs to Identify Root Causes to Non-completions in On-Site Construction. in Proceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014). Springer, Lecture Notes in Production Engineering, pp. 51-61, the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014), Aalborg, Denmark, 04/02/2014. https://doi.org/10.1007/978-3-319-04271-8_5

Applying the 5 WHYs to Identify Root Causes to Non-completions in On-Site Construction. / Lindhard, Søren Munch.

Proceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014). Springer, 2014. p. 51-61 (Lecture Notes in Production Engineering).

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

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Lindhard SM. Applying the 5 WHYs to Identify Root Causes to Non-completions in On-Site Construction. In Proceedings of the 7th World Conference on Mass Customization, Personalization, and Co-Creation (MCPC 2014). Springer. 2014. p. 51-61. (Lecture Notes in Production Engineering). https://doi.org/10.1007/978-3-319-04271-8_5