Assessment of Process Robustness for Mass Customization

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7 Citations (Scopus)

Abstract

In mass customization, the capability Robust Process Design defined
as the ability to reuse or recombine existing organizational and value-chain resources
is essential to deliver a high variety cost effectively. We argue that
there is a need for methods which can assess a company’s process robustness
and their capability to develop it. Through literature study and analysis of
robust process design characteristics a number of metrics are described which
can be used for assessment. The metrics are evaluated and analyzed to be
applied as KPI’s to help MC companies prioritize efforts in business
improvement.
Original languageEnglish
Title of host publicationAdvances in Production Management Systems : Sustainable Production and Service Supply Chains
EditorsVittal Prabhu, Marco Taisch, Dimitris Kiritsis
Volume414
Place of PublicationSpringer Berlin Heidelberg
PublisherSpringer Publishing Company
Publication date2013
Pages191-198
ISBN (Print)978-3-642-41265-3
ISBN (Electronic)978-3-642-41266-0
DOIs
Publication statusPublished - 2013
EventIFIP WG 5.7 International Conference, APMS 2013 - The Penn Stater Conference Center Hotel, Pennsylvania State University, Pennsylvania, United States
Duration: 9 Sept 201312 Sept 2013

Conference

ConferenceIFIP WG 5.7 International Conference, APMS 2013
Location The Penn Stater Conference Center Hotel
Country/TerritoryUnited States
CityPennsylvania State University, Pennsylvania
Period09/09/201312/09/2013
SeriesIFIP AICT - Advances in Information and Communication technology
Volume414
ISSN1868-4238

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