Attentional Integrity as a Mission for Public Service Media and Its Recommender Systems

Urbano Reviglio, Jannick Kirk Sørensen

Research output: Working paper/PreprintWorking paperResearch


Public Service Media (PSM) is struggling to develop new forms of justification in the “personalization era”, not only to save its role as a public institution but also to educate various generations adapting to a global multi-platform world. New media policy strategies seem necessary. The article attempts to stimulate the discussion by highlighting a new priority for PSM: “attentional integrity”. By doing this, it elaborates a discussion starting from the UNESCO (2001) definition of PSB core principles: Universality, Diversity, Independence, Distinctiveness. These principles are firstly introduced and discussed in the context of recommender systems. Then, the concept of “attentional integrity” is briefly defined and its operationalization discussed for PSM-oriented RS. Finally, we discuss the relation between PSM and attentional integrity, their limits and opportunities. The conclusion is that PSM could proactively develop PSM-oriented recommender systems that account for attentional integrity.
Original languageEnglish
Number of pages23
Publication statusPublished - 21 Sept 2022


  • Public service media
  • Attention Economy
  • attentional integrity
  • Recommender system


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