Available Anytime Anywhere: Investigating Mobile Volunteer Responders for Out of Hospital Cardiac Arrest

Maria Kjærup*, Mette Elsborg, Mikael B. Skov, Anders Rysholt Bruun

*Corresponding author for this work

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Abstract

Out of hospital cardiac arrest is a life-threatening event that requires immediate resuscitation actions. Therefore, digital volunteer responder initiatives integrate nearby users who can be activated anytime, anywhere through mobile technologies to assist in administering frst aid. While research has found that such initiatives increases the chances of surviving, we know little about how responders use the digital services, and how they organize themselves before, during, and after responding.We conducted interviews with volunteer responders (N=16) to address how they perceive these initiatives and in particular how they negotiate availability temporally (anytime) and spatially (anywhere) for such life-threatening events. Our fndings show that our responders exhibited strong perceptions of how and why one should volunteer. Also, the temporal aspect of being available anytime integrates several dimensions, while being available anywhere is highly related to safety, community and group roles. Finally, we discuss implications for design of volunteer responder initiatives.

Original languageEnglish
Title of host publicationCHI conference on human factors in computing systems
Number of pages13
PublisherAssociation for Computing Machinery
Publication date2021
ISBN (Electronic)9781450380966
DOIs
Publication statusPublished - 2021
EventACM CHI 2021 conference on human factors in computing systems - Online virtual, Yokohama, Japan
Duration: 8 May 202113 May 2021
https://chi2021.acm.org/

Conference

ConferenceACM CHI 2021 conference on human factors in computing systems
LocationOnline virtual
Country/TerritoryJapan
CityYokohama
Period08/05/202113/05/2021
Internet address

Keywords

  • Availability
  • Cardiac
  • Health
  • Mobile
  • Volunteer

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