Balancing Enlightenment and Experience in Interactive Exhibition Design

Peter Vistisen; Vashanth Selvadurai; Jens F. Jensen

doi:10.1007/978-3-030-53294-9_6

Balancing Enlightenment and Experience in Interactive Exhibition Design

Peter Vistisen, Vashanth Selvadurai, Jens F. Jensen

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

4 Citations (Scopus)

Abstract

This paper presents insights from a collaborative design research project, in which a zoological aqua park in Denmark integrated multiple gamified digital installations in their new exhibition design. We document how these designs are in a tension between allowing game-based interactions, and the didactic communication about facts in the exhibition. We study the implemented solutions based on qualitative interviews with visitors, and with quantitative data from the backend game analytics of the installations. From triangulating these data sets we show, how attempts to deliver purely fact-based information through didactic design elements fail to succeed in engaging the visitors, while stealth learning sparks enlightenment about the subject matter. Our results suggest that this is true both in cases in which users fully understand and play through the intended interactions, as well as when more negotiated interpretations of the digital installations are performed. From this our contribution are guiding principles for the balance, between experience and enlightenment in gamified exhibition designs.

Original language	English
Title of host publication	Proceedings of the 8th EAI International Conference: ArtsIT, Interactivity & Game Creation
Number of pages	19
Publisher	Springer
Publication date	2020
Pages	69-87
ISBN (Print)	978-3-030-53293-2
DOIs	https://doi.org/10.1007/978-3-030-53294-9_6
Publication status	Published - 2020
Event	8th EAI International Conference: ArtsIT, Interactivity & Game Creation - Aalborg University, Aalborg, Denmark Duration: 6 Nov 2019 → 8 Nov 2019 Conference number: 8 http://artsit.org

Conference

Conference	8th EAI International Conference: ArtsIT, Interactivity & Game Creation
Number	8
Location	Aalborg University
Country/Territory	Denmark
City	Aalborg
Period	06/11/2019 → 08/11/2019
Internet address	http://artsit.org

Series	Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering (LNICST)
Volume	328
ISSN	1867-8211

Keywords

user experience
experience design
enlightment
interactive exhibitions
exhibition design
museum research
museum exhibition
digital installations
Interactive exhibitions
Experience design
Informal learning

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10.1007/978-3-030-53294-9_6

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Vistisen, Peter ; Selvadurai, Vashanth ; Jensen, Jens F. / Balancing Enlightenment and Experience in Interactive Exhibition Design. Proceedings of the 8th EAI International Conference: ArtsIT, Interactivity & Game Creation. Springer, 2020. pp. 69-87 (Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering (LNICST), Vol. 328).

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title = "Balancing Enlightenment and Experience in Interactive Exhibition Design",

abstract = "This paper presents insights from a collaborative design research project, in which a zoological aqua park in Denmark integrated multiple gamified digital installations in their new exhibition design. We document how these designs are in a tension between allowing game-based interactions, and the didactic communication about facts in the exhibition. We study the implemented solutions based on qualitative interviews with visitors, and with quantitative data from the backend game analytics of the installations. From triangulating these data sets we show, how attempts to deliver purely fact-based information through didactic design elements fail to succeed in engaging the visitors, while stealth learning sparks enlightenment about the subject matter. Our results suggest that this is true both in cases in which users fully understand and play through the intended interactions, as well as when more negotiated interpretations of the digital installations are performed. From this our contribution are guiding principles for the balance, between experience and enlightenment in gamified exhibition designs.",

keywords = "user experience, experience design, enlightment, interactive exhibitions, exhibition design, museum research, museum exhibition, digital installations, Interactive exhibitions, Experience design, Informal learning",

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booktitle = "Proceedings of the 8th EAI International Conference: ArtsIT, Interactivity & Game Creation",

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Vistisen, P , Selvadurai, V & Jensen, JF 2020, Balancing Enlightenment and Experience in Interactive Exhibition Design. in Proceedings of the 8th EAI International Conference: ArtsIT, Interactivity & Game Creation. Springer, Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering (LNICST), vol. 328, pp. 69-87, 8th EAI International Conference: ArtsIT, Interactivity & Game Creation, Aalborg, Denmark, 06/11/2019. https://doi.org/10.1007/978-3-030-53294-9_6

Balancing Enlightenment and Experience in Interactive Exhibition Design. / Vistisen, Peter ; Selvadurai, Vashanth ; Jensen, Jens F.
Proceedings of the 8th EAI International Conference: ArtsIT, Interactivity & Game Creation. Springer, 2020. p. 69-87 (Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering (LNICST), Vol. 328).

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

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N2 - This paper presents insights from a collaborative design research project, in which a zoological aqua park in Denmark integrated multiple gamified digital installations in their new exhibition design. We document how these designs are in a tension between allowing game-based interactions, and the didactic communication about facts in the exhibition. We study the implemented solutions based on qualitative interviews with visitors, and with quantitative data from the backend game analytics of the installations. From triangulating these data sets we show, how attempts to deliver purely fact-based information through didactic design elements fail to succeed in engaging the visitors, while stealth learning sparks enlightenment about the subject matter. Our results suggest that this is true both in cases in which users fully understand and play through the intended interactions, as well as when more negotiated interpretations of the digital installations are performed. From this our contribution are guiding principles for the balance, between experience and enlightenment in gamified exhibition designs.

AB - This paper presents insights from a collaborative design research project, in which a zoological aqua park in Denmark integrated multiple gamified digital installations in their new exhibition design. We document how these designs are in a tension between allowing game-based interactions, and the didactic communication about facts in the exhibition. We study the implemented solutions based on qualitative interviews with visitors, and with quantitative data from the backend game analytics of the installations. From triangulating these data sets we show, how attempts to deliver purely fact-based information through didactic design elements fail to succeed in engaging the visitors, while stealth learning sparks enlightenment about the subject matter. Our results suggest that this is true both in cases in which users fully understand and play through the intended interactions, as well as when more negotiated interpretations of the digital installations are performed. From this our contribution are guiding principles for the balance, between experience and enlightenment in gamified exhibition designs.

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KW - museum research

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KW - Experience design

KW - Informal learning

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Vistisen P , Selvadurai V , Jensen JF. Balancing Enlightenment and Experience in Interactive Exhibition Design. In Proceedings of the 8th EAI International Conference: ArtsIT, Interactivity & Game Creation. Springer. 2020. p. 69-87. (Lecture Notes of the Institute for Computer Sciences, Social Informatics and Telecommunications Engineering (LNICST), Vol. 328). doi: 10.1007/978-3-030-53294-9_6

Balancing Enlightenment and Experience in Interactive Exhibition Design

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