Building a taxonomy of GI knowledge: using Bloom`s taxonomy to evalute non-professional users` understanding of GI

This paper reports on and ongoing study concerning non-professional users` understanding of GI. Online access to GI are offered by many public authorities, in order to make the public able to serve them selves online and gain insight in the physical planning and area administration. The aim of this project is to investigate how and how well non-professional users actually understand GI. For that purpose a taxonomy of GI knowledge is built, drawing on Bloom`s taxonomy. The elements of this taxonomy are described after a presentation of the main research question of the study, the applications chosen for the study and the definition of the non-professional user group. Finally considerations are made concerning the difference between this study and a traditional usability study as well as the further implications of the outcome of the study.