Abstract
In this paper, DeLone and McLean's IS Success Model is empirically tested on a Business Intelligence System applied to Healthcare Information Systems at 12 public hospitals in Denmark. The purpose of the study is to investigate which factors contribute to BI Success. A total of 1351 end-users replied to the questionnaire, and the response rate was 32%. Eight relationships in the model were tested, and four relationships were found to be significant. Our results are as follows: System Quality is positively and significantly associated with Use and User Satisfaction. Information Quality is positively and significantly associated with User Satisfaction but not Use, and User Satisfaction is not significantly associated with Use and vice versa. User Satisfaction is positively and significantly associated with Individual Impact, but Use is not significantly associated with Individual Impact.
| Original language | English |
|---|---|
| Journal | Procedia Computer Science |
| Volume | 121 |
| Pages (from-to) | 483-490 |
| Number of pages | 8 |
| ISSN | 1877-0509 |
| DOIs | |
| Publication status | Published - 1 Jan 2017 |
| Event | CENTERIS - International Conference on ENTERprise Information Systems / ProjMAN - International Conference on Project MANagement / HCist - International Conference on Health and Social Care Information Systems and Technologies, CENTERIS / ProjMAN / HCist 2017 - Barcelona, Spain Duration: 8 Nov 2017 → 10 Nov 2017 |
Conference
| Conference | CENTERIS - International Conference on ENTERprise Information Systems / ProjMAN - International Conference on Project MANagement / HCist - International Conference on Health and Social Care Information Systems and Technologies, CENTERIS / ProjMAN / HCist 2017 |
|---|---|
| Country/Territory | Spain |
| City | Barcelona |
| Period | 08/11/2017 → 10/11/2017 |
Keywords
- Business Intelligence
- Evaluation
- Healthcare Information Systems
- IS success