Abstract
There are a number of tools available for organizations wishing to measure and subsequently develop Continuous Improvement (CI). In this article, we review and evaluate a well-accepted CI development model, namely the CI Maturity Model (Bessant and Caffyn, 1997), against data collected from the 2nd Continuous Improvement Network Survey and a number of empirical cases described in the literature. While the CI Maturity Model suggests that CI maturation ought to be a linear process, the findings in this article suggest that there are feasible alternatives for companies to develop CI capability.
Original language | English |
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Journal | Creativity and Innovation Management |
Volume | 15 |
Issue number | 4 |
Pages (from-to) | 328-337 |
Number of pages | 10 |
ISSN | 0963-1690 |
Publication status | Published - 2006 |