Abstract
Techniques for multi-device interactions are finding their way into commercial products. This means that people are now exposed to possibilities of interacting with and across their devices, and this presents a valuable opportunity for studying their uptake and use in real life. In this paper we investigate and discuss the emerging multi-device interaction concept of “continuity”, which allow an activity to begin on one device and continue on another. We present a study of the challenges people have experienced in the use of a specific new product offering such functionality, namely Apple’s Continuity. The study was done through surveying 3361 posts from technology web sites, discussion forums, and blogs, with a qualitative analysis of 1603 posts. Our findings present challenges in six themes of privacy, appropriation, customization, awareness, exclusion, and troubleshooting in relation to continuous interaction across devices. We further discuss the high-level implications of our findings through four design considerations for continuity in multi-device interaction.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 9th Nordic Conference on Human-Computer Interaction: Game-Changing Design, NordiCHI 2016 |
| Publisher | Association for Computing Machinery |
| Publication date | 2016 |
| Article number | 29 |
| ISBN (Electronic) | 978-1-4503-4763-1 |
| DOIs | |
| Publication status | Published - 2016 |
| Event | 9th Nordic Conference on Human-Computer Interaction, NordiCHI 2016 - Gothenburg, Sweden Duration: 23 Oct 2016 → 27 Oct 2016 |
Conference
| Conference | 9th Nordic Conference on Human-Computer Interaction, NordiCHI 2016 |
|---|---|
| Country/Territory | Sweden |
| City | Gothenburg |
| Period | 23/10/2016 → 27/10/2016 |
| Sponsor | Chalmers University of Technology, et al., IT University of Gothenburg, Tobii Pro, University of Gothenburg, Visage Technologies |
Keywords
- Continuity
- multi-device interaction
- digital ecosystems