Converging coolness and investigating its relation to user experience

Research output: Contribution to journalJournal articleResearchpeer-review

4 Citations (Scopus)
61 Downloads (Pure)

Abstract

Recently a number of studies appeared that operationalised coolness and explored its relation to digital products. Literature suggests that perceived coolness is another factor of user experience, and this adds to an existing explosion of dimensions related to aesthetics, hedonic quality, pragmatic quality, attractiveness, etc. A critical challenge highlighted in prior research is to study the relationships among those factors and so far, no studies have empirically examined the relationship between coolness and other established user experience factors. In this paper, we address this challenge by presenting two studies one that focuses on factors from two cool questionnaires, and one that compares them against existing User eXperience (UX) factors. Our findings show that factors from the two cool questionnaires converge and they also converge to existing, established UX factors. Thus, 11 distinct cool and UX factors converge into 5 for the case of mobile devices. Our findings are important for researchers, as we demonstrate through a validated model that coolness is part of UX research, as well as for practitioners, by developing a questionnaire that can reliably measure both perceived inner and outer coolness as well as the overall coolness judgement based on 5 factors and 21 items.
Original languageEnglish
JournalBehaviour and Information Technology
Volume36
Issue number4
ISSN0144-929X
DOIs
Publication statusPublished - 2017

Fingerprint

Mobile devices
Explosions
experience
Pleasure
Esthetics
Research
questionnaire
Research Personnel
Equipment and Supplies
social attraction
Surveys and Questionnaires
User Experience
aesthetics
pragmatics
Questionnaire
literature
Attractiveness
Mobile Devices
Aesthetics

Keywords

  • Coolness
  • inner cool
  • outer cool
  • User experience
  • dimensionality explosion
  • Questionnaires

Cite this

@article{cc1a658058114f80816e71df22b2ae33,
title = "Converging coolness and investigating its relation to user experience",
abstract = "Recently a number of studies appeared that operationalised coolness and explored its relation to digital products. Literature suggests that perceived coolness is another factor of user experience, and this adds to an existing explosion of dimensions related to aesthetics, hedonic quality, pragmatic quality, attractiveness, etc. A critical challenge highlighted in prior research is to study the relationships among those factors and so far, no studies have empirically examined the relationship between coolness and other established user experience factors. In this paper, we address this challenge by presenting two studies one that focuses on factors from two cool questionnaires, and one that compares them against existing User eXperience (UX) factors. Our findings show that factors from the two cool questionnaires converge and they also converge to existing, established UX factors. Thus, 11 distinct cool and UX factors converge into 5 for the case of mobile devices. Our findings are important for researchers, as we demonstrate through a validated model that coolness is part of UX research, as well as for practitioners, by developing a questionnaire that can reliably measure both perceived inner and outer coolness as well as the overall coolness judgement based on 5 factors and 21 items.",
keywords = "Coolness, inner cool, outer cool, User experience, dimensionality explosion, Questionnaires",
author = "Dimitrios Raptis and Anders Bruun and Jesper Kjeldskov and Mikael Skov",
year = "2017",
doi = "10.1080/0144929X.2016.1232753",
language = "English",
volume = "36",
journal = "Behaviour and Information Technology",
issn = "0144-929X",
publisher = "Taylor & Francis",
number = "4",

}

Converging coolness and investigating its relation to user experience. / Raptis, Dimitrios; Bruun, Anders; Kjeldskov, Jesper; Skov, Mikael.

In: Behaviour and Information Technology, Vol. 36, No. 4, 2017.

Research output: Contribution to journalJournal articleResearchpeer-review

TY - JOUR

T1 - Converging coolness and investigating its relation to user experience

AU - Raptis, Dimitrios

AU - Bruun, Anders

AU - Kjeldskov, Jesper

AU - Skov, Mikael

PY - 2017

Y1 - 2017

N2 - Recently a number of studies appeared that operationalised coolness and explored its relation to digital products. Literature suggests that perceived coolness is another factor of user experience, and this adds to an existing explosion of dimensions related to aesthetics, hedonic quality, pragmatic quality, attractiveness, etc. A critical challenge highlighted in prior research is to study the relationships among those factors and so far, no studies have empirically examined the relationship between coolness and other established user experience factors. In this paper, we address this challenge by presenting two studies one that focuses on factors from two cool questionnaires, and one that compares them against existing User eXperience (UX) factors. Our findings show that factors from the two cool questionnaires converge and they also converge to existing, established UX factors. Thus, 11 distinct cool and UX factors converge into 5 for the case of mobile devices. Our findings are important for researchers, as we demonstrate through a validated model that coolness is part of UX research, as well as for practitioners, by developing a questionnaire that can reliably measure both perceived inner and outer coolness as well as the overall coolness judgement based on 5 factors and 21 items.

AB - Recently a number of studies appeared that operationalised coolness and explored its relation to digital products. Literature suggests that perceived coolness is another factor of user experience, and this adds to an existing explosion of dimensions related to aesthetics, hedonic quality, pragmatic quality, attractiveness, etc. A critical challenge highlighted in prior research is to study the relationships among those factors and so far, no studies have empirically examined the relationship between coolness and other established user experience factors. In this paper, we address this challenge by presenting two studies one that focuses on factors from two cool questionnaires, and one that compares them against existing User eXperience (UX) factors. Our findings show that factors from the two cool questionnaires converge and they also converge to existing, established UX factors. Thus, 11 distinct cool and UX factors converge into 5 for the case of mobile devices. Our findings are important for researchers, as we demonstrate through a validated model that coolness is part of UX research, as well as for practitioners, by developing a questionnaire that can reliably measure both perceived inner and outer coolness as well as the overall coolness judgement based on 5 factors and 21 items.

KW - Coolness

KW - inner cool

KW - outer cool

KW - User experience

KW - dimensionality explosion

KW - Questionnaires

U2 - 10.1080/0144929X.2016.1232753

DO - 10.1080/0144929X.2016.1232753

M3 - Journal article

VL - 36

JO - Behaviour and Information Technology

JF - Behaviour and Information Technology

SN - 0144-929X

IS - 4

ER -