Could we manage our strategic innovation projects better? Unraveling unexpected waiting times as a key project uncertainty

Jacob Brix, Betina Horsager

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Abstract

Purpose:
The paper explores unexpected waiting times in strategic innovation projects as a key project uncertainty. Empirical examples of unexpected waiting times in strategic innovation projects are investigated and related to the innovation management literature.

Methods:
A qualitative multi-method research strategy was applied based on 1) participant observation, 2) semi-structured interviews, and 3) practitioners as co-researchers during data collection. 38 strategic innovation projects were studied in 10 large tech organizations in Denmark for 14 months.

Novelty of findings:
The study finds that 10 percent of the unexpected waiting times identified were related to ‘technical errors’, and that 90 percent were caused by ‘human errors’. This implies that there is an unexploited potential in better understanding how innovation managers can work proactively to reduce the amount and impact of unexpected waiting times.
Original languageEnglish
Publication date2022
Publication statusPublished - 2022
EventR&D Management Conference 2022: Innovation for People and Territories - University of Trento, Trento, Italy
Duration: 9 Jul 202213 Jul 2022
https://rnd2022.org

Conference

ConferenceR&D Management Conference 2022
LocationUniversity of Trento
Country/TerritoryItaly
CityTrento
Period09/07/202213/07/2022
Internet address

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