Creating and using personas in software development: Experiences from practice

Jane Billestrup; Jan Stage; Anders Bruun; Lene Nielsen; Kira S. Nielsen

doi:10.1007/978-3-662-44811-3_16

Creating and using personas in software development: Experiences from practice

Jane Billestrup^*, Jan Stage, Anders Bruun, Lene Nielsen, Kira S. Nielsen

^*Corresponding author for this work

Department of Computer Science

Research output: Contribution to journal › Journal article › Research › peer-review

15 Citations (Scopus)

Abstract

Personas is a technique that supports designing and engineering interactive systems with the focus on the end-users. This paper reports from a case study, where we interviewed four software developers about their usage of personas in software development practice. The purpose of was to identify the practices of personas development in the software development industry. How the respondents perceive personas and its use does not always correlate with what is described as best practice in the literature. We found that practitioners are not using personas as stated in the literature but are developing their own practices both in regards to when and how personas are created.

Original language	English
Journal	International Journal on Advances in Software
Volume	8742
Pages (from-to)	251-258
Number of pages	8
DOIs	https://doi.org/10.1007/978-3-662-44811-3_16
Publication status	Published - 1 Jan 2014

Keywords

Persona creation
Personas
Software development practice

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AU - Bruun, Anders

AU - Nielsen, Lene

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AB - Personas is a technique that supports designing and engineering interactive systems with the focus on the end-users. This paper reports from a case study, where we interviewed four software developers about their usage of personas in software development practice. The purpose of was to identify the practices of personas development in the software development industry. How the respondents perceive personas and its use does not always correlate with what is described as best practice in the literature. We found that practitioners are not using personas as stated in the literature but are developing their own practices both in regards to when and how personas are created.

KW - Persona creation

KW - Personas

KW - Software development practice

U2 - 10.1007/978-3-662-44811-3_16

DO - 10.1007/978-3-662-44811-3_16

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EP - 258

JO - International Journal on Advances in Software

JF - International Journal on Advances in Software

ER -

Creating and using personas in software development: Experiences from practice

Abstract

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