Learning Management Systems count as a core component in the orchestration of learning in higher education and is widely prevalent around the world. This paper identifies the factors that are critical for learning management systems to be successful for learners. A literature review including 14 research papers forms the empirical basis and DeLone & McLean’s (2003) model of IS success is used to map the papers. The papers focus on student users of implemented learning management systems, mainly studied through surveys. The analysis shows that ‘user satisfaction’ is most generally influenced by ‘information quality’ and ‘system quality’, while ‘net benefits’ is mostly influenced by ‘user satisfaction’. The papers have either focused less on ‘service quality’, ‘use’ and ‘intention to use’, or they have not been able to identify significant correlations based on these variables. The findings are related to the role of LMS as mandatory information systems and the implications for the development of LMSs is discussed along with their role in higher education from a networked learning perspective
Original languageEnglish
Title of host publicationProceedings of the Networked Learning Conference
Publication date2022
Publication statusPublished - 2022
EventNetworked Learning Conference 2022 - Mid-Sweden University, Sundsvall, Sweden
Duration: 16 May 202218 May 2022
Conference number: 13


ConferenceNetworked Learning Conference 2022
LocationMid-Sweden University
Internet address

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