Cross-border Organization & Management of R&D Activities: The Case of Grundfos A/S: Collaboration processes in long-term focused, intra-organizational, multi-national, knowledge networks

This study investigates intra-organizational multi-national knowledge networks in large organizations such as the case company, Grundfos, specifically the internationalization of their R&D activities. This study uses qualitative methodology with focus on Interpretivist and Constructivist epistemological and ontological paradigms, respectively. In line with these methodological choices and also due to the close collaboration with Grundfos this study has followed a multi-perspective approach combining: case study, grounded theory and action research all with the aim of remaining true to the empirical phenomena and providing the best results for both academia and business practice.This study makes three major contributions: First, it presents a new understanding of culture in organizations as culture at the micro-practical level/focus where we understand culture through the individual and their interactions.Second, it reveals a much needed focus on the individual and their interactions in business that is centered around the very same—individuals unique contributions and the innovation that occurs through collaboration. Third, it provides new directions for navigating complex, long-term focused networks where a clear emphasis on context over culture for a resolute focus on the roles and purposes of intra-organizational multi-national knowledge networks within complex organizations. This focus leads to revelations of the importance of relationships and the need for individuals in the networks to build relationships based on mutual needs. The data has shown the importance of trust in these relationships and how it enhances relational bonds. Growing an individual’s network is a by –product of the work they do and the relationships they nurture; thus, placing emphasis on credibility and influence in network interactions. This dissertation also contributes to the growing need to fill the need in the ever changing dynamics/context within intra-organizational multi-national knowledge networks in large organizations such as MNCs and such as the case company, Grundfos and their Global R&D Network.