Data Work in Health Care: The Case of Medical Secretaries

Casper Knudsen; Pernille Scholdan Bertelsen

doi:10.3233/SHTI210638

Data Work in Health Care: The Case of Medical Secretaries

Casper Knudsen, Pernille Scholdan Bertelsen

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

3 Citations (Scopus)

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Abstract

This paper investigates the often neglected area of data work by medical secretaries, specifically in the context of hospitals in Denmark. Since the 1930s medical secretaries have played a steadily more central role in meeting the growing need for health data. With electronic health records (EHRs) and promises of data automation, the profession has been put at risk of redundancy. While there is a considerable base of research on the datafication of health care, the data work emerging from datafication remains undescribed. Hence, we are conducting a socio-technical study of clinical-administrative data work in contemporary Danish public hospitals. In this paper we present early insights of this research, indicating the vital role of medical secretaries’ data work in securing clinical information at the point of care.

Original language	English
Title of host publication	Context Sensitive Health Informatics : The Role of Informatics in Global Pandemics
Editors	Romaric Marcilly, Linda Dusseljee-Peute, Craig E. Kuziemsky, Xinxin Zhu, Peter Elkin, Christian Nohr
Number of pages	5
Publisher	IOS Press
Publication date	Nov 2021
Pages	60-64
ISBN (Print)	978-1-64368-230-3
ISBN (Electronic)	978-1-64368-231-0
DOIs	https://doi.org/10.3233/SHTI210638
Publication status	Published - Nov 2021
Event	Context Sensitive Health Informatics, CSHI 2021 - Virtual Duration: 15 Nov 2021 → 16 Nov 2021

Conference

Conference	Context Sensitive Health Informatics, CSHI 2021
Location	Virtual
Period	15/11/2021 → 16/11/2021

Series	Studies in Health Technology and Informatics
Volume	286
ISSN	0926-9630

Keywords

Data work
EHR
administrative work
electronic health record
hospitals
medical secretaries
socio-Technical research

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10.3233/SHTI210638Licence: CC BY-NC 4.0

SHTI-286-SHTI210638Final published version, 135 KBLicence: CC BY-NC 4.0

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Knudsen, Casper ; Bertelsen, Pernille Scholdan. / Data Work in Health Care : The Case of Medical Secretaries. Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics. editor / Romaric Marcilly ; Linda Dusseljee-Peute ; Craig E. Kuziemsky ; Xinxin Zhu ; Peter Elkin ; Christian Nohr. IOS Press, 2021. pp. 60-64 (Studies in Health Technology and Informatics, Vol. 286).

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title = "Data Work in Health Care: The Case of Medical Secretaries",

abstract = "This paper investigates the often neglected area of data work by medical secretaries, specifically in the context of hospitals in Denmark. Since the 1930s medical secretaries have played a steadily more central role in meeting the growing need for health data. With electronic health records (EHRs) and promises of data automation, the profession has been put at risk of redundancy. While there is a considerable base of research on the datafication of health care, the data work emerging from datafication remains undescribed. Hence, we are conducting a socio-technical study of clinical-administrative data work in contemporary Danish public hospitals. In this paper we present early insights of this research, indicating the vital role of medical secretaries{\textquoteright} data work in securing clinical information at the point of care.",

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booktitle = "Context Sensitive Health Informatics",

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Knudsen, C & Bertelsen, PS 2021, Data Work in Health Care: The Case of Medical Secretaries. in R Marcilly, L Dusseljee-Peute, CE Kuziemsky, X Zhu, P Elkin & C Nohr (eds), Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics. IOS Press, Studies in Health Technology and Informatics, vol. 286, pp. 60-64, Context Sensitive Health Informatics, CSHI 2021, 15/11/2021. https://doi.org/10.3233/SHTI210638

Data Work in Health Care: The Case of Medical Secretaries. / Knudsen, Casper; Bertelsen, Pernille Scholdan.
Context Sensitive Health Informatics: The Role of Informatics in Global Pandemics. ed. / Romaric Marcilly; Linda Dusseljee-Peute; Craig E. Kuziemsky; Xinxin Zhu; Peter Elkin; Christian Nohr. IOS Press, 2021. p. 60-64 (Studies in Health Technology and Informatics, Vol. 286).

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

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AU - Knudsen, Casper

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KW - Data work

KW - EHR

KW - administrative work

KW - electronic health record

KW - hospitals

KW - medical secretaries

KW - socio-Technical research

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U2 - 10.3233/SHTI210638

DO - 10.3233/SHTI210638

M3 - Article in proceeding

SN - 978-1-64368-230-3

T3 - Studies in Health Technology and Informatics

SP - 60

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BT - Context Sensitive Health Informatics

A2 - Marcilly, Romaric

A2 - Dusseljee-Peute, Linda

A2 - Kuziemsky, Craig E.

A2 - Zhu, Xinxin

A2 - Elkin, Peter

A2 - Nohr, Christian

PB - IOS Press

Y2 - 15 November 2021 through 16 November 2021

ER -

Data Work in Health Care: The Case of Medical Secretaries

Abstract

Conference

Keywords

Access to Document

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The data work of medical secretaries in Danish hospitals

Making data work visible: Knowledge, Skills and Changing Professions in Healthcare

Cite this

Data Work in Health Care: The Case of Medical Secretaries

Abstract

Conference

Keywords

Access to Document

AUB Link

Other files and links

Fingerprint

Projects

The data work of medical secretaries in Danish hospitals

Making data work visible: Knowledge, Skills and Changing Professions in Healthcare

Cite this