TY - GEN
T1 - Designing Context-Aware Mobile Systems for Self-Guided Exhibition Sites
AU - Krishnasamy, Rameshnath
AU - Selvadurai, Vashanth
AU - Vistisen, Peter
PY - 2021
Y1 - 2021
N2 - This study examines the design of digital systems created to support users in self-guided exhibitions (i.e., sites without human personnel to support the users). We developed a location-aware smartphone guide called Aratag, which utilizes Bluetooth beacons to serve contextual information at the user’s request. Using this guide, we conducted a user study to investigate what types of content institutions perceive as relevant versus the kinds of content users actually find relevant. The study also contributes to our understanding of users’ attitudes toward using smartphones to support their self-guidance in exhibitions. Our results provide insights into designing for interplay between the physical setting of the exhibition and the digital platform, so as to inform the utility, desirability, and usability of mobile guides. Based on these findings, we present the following two design insights that should be considered when designing future mobile systems for self-guidance in exhibitions: 1) multi-level content to accommodate individual user interest by scaffolding information layers from glimpses to an increasingly immersive experience and 2) real-time location tracking with clear visual feedback.
AB - This study examines the design of digital systems created to support users in self-guided exhibitions (i.e., sites without human personnel to support the users). We developed a location-aware smartphone guide called Aratag, which utilizes Bluetooth beacons to serve contextual information at the user’s request. Using this guide, we conducted a user study to investigate what types of content institutions perceive as relevant versus the kinds of content users actually find relevant. The study also contributes to our understanding of users’ attitudes toward using smartphones to support their self-guidance in exhibitions. Our results provide insights into designing for interplay between the physical setting of the exhibition and the digital platform, so as to inform the utility, desirability, and usability of mobile guides. Based on these findings, we present the following two design insights that should be considered when designing future mobile systems for self-guidance in exhibitions: 1) multi-level content to accommodate individual user interest by scaffolding information layers from glimpses to an increasingly immersive experience and 2) real-time location tracking with clear visual feedback.
KW - Context-aware
KW - Exhibition site
KW - Human–computer interaction
KW - Mobile guide
KW - Self-guided
KW - User experience
UR - https://www.springerprofessional.de/en/designing-context-aware-mobile-systems-for-self-guided-exhibitio/19052558
UR - https://www.springer.com/gp/book/9783030734251
UR - http://www.scopus.com/inward/record.url?scp=85104736376&partnerID=8YFLogxK
U2 - 10.1007/978-3-030-73426-8_2
DO - 10.1007/978-3-030-73426-8_2
M3 - Article in proceeding
SN - 978-3-030-73425-1
T3 - Lecture Notes of the Institute for Computer Sciences, Social-Informatics and Telecommunications Engineering, LNICST
SP - 21
EP - 44
BT - Interactivity and Game Creation
A2 - Brooks, Anthony
A2 - Brooks, Eva Irene
A2 - Jonathan, Duckworth
PB - Springer
T2 - 9th EAI International Conference on Arts and Technology, Interactivity, and Game Creation, ArtsIT 2020
Y2 - 10 December 2020 through 11 December 2020
ER -