Designing for emergent interactions: Strategies for encouraging emergent user behaviour & serendipitous research findings

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Abstract

In this paper, we discuss emergent interactions as a design strategy in the context of cultural museum exhibitions and how we can use these strategies to be more open to serendipitous findings in research. We propose that emergent narratives can be transferred to the design of interactive exhibitions, and thereby removing the constraints and open use situations for more personalized, and potentially structure-breaking user experiences. Whereas much research in accidental discoveries in design focus on discovery in the design process, we propose the same accidental discoveries might be transferred as design strategies aimed at the end-users themselves making emergent interactions that can inspire serendipitous discoveries in research and design. As such, we ask the research question if we can leverage serendipitous findings from the design process to create the potential for emergent interactions for the user?
Original languageEnglish
JournalThe Design Journal
Volume22
Issue numberSuppl. 1
Pages (from-to)1807-1820
Number of pages14
ISSN1460-6925
DOIs
Publication statusPublished - Apr 2019
EventEuropean Academy of Design Conference 2019: Running with Scissors - Dundee, United Kingdom
Duration: 8 Apr 201912 Apr 2019
Conference number: 13
https://ead2019dundee.com

Conference

ConferenceEuropean Academy of Design Conference 2019
Number13
CountryUnited Kingdom
CityDundee
Period08/04/201912/04/2019
Internet address

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