Does the Enactment of Information and Communications Technology Agreements in a Digital Construction Organisation Impact the Mental Work Environment?

Mikkel Bruun Primdahl*, Marianne Forman, Anne Kathrine Frandsen, Daniel Pihl, Anders Kristian Busk Nielsen

*Corresponding author for this work

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

26 Downloads (Pure)

Abstract

This study discusses how digital infrastructures in the Danish building industry affect the mental work environment in a project organisation, by focusing on the information and communications technology agreement as a term of reference for the division of labour and the specification of digital work. Based on interviews from a case study, namely a renovation project from a major Danish real estate owner, this paper studies the interactions between social and technical practices in a network and draws on concepts from actor-network theory to analyse the findings. The study sheds light on how the network around the information and communications technology agreement is dominated by one enactment, and it is found that displacements occur when one enactment becomes dominant. In these displacements, the mental work environment is pressurised, which leads to stressors, shifts in core activities and employees' struggle to find meaning in their tasks. However, the study also points out how digital tools can help to ensure a good mental work environment by strengthening project collaboration.
Original languageEnglish
Title of host publicationProceedings of the 38th Annual ARCOM Conference
EditorsApollo Tutesigensi, Christopher J. Neilson
Place of PublicationGlasgow, UK
PublisherAssociation of Researchers in Construction Management
Publication date2022
Pages286-295
ISBN (Electronic)978-0-9955463-6-3
Publication statusPublished - 2022
EventThe Association of Researchers in Construction Management Annual Conference 2022 : ARCOM 2022 - Glasgow, United Kingdom
Duration: 5 Sept 20227 Sept 2022
Conference number: 38

Conference

ConferenceThe Association of Researchers in Construction Management Annual Conference 2022 : ARCOM 2022
Number38
Country/TerritoryUnited Kingdom
CityGlasgow
Period05/09/202207/09/2022

Keywords

  • Digital infrastructure
  • FM
  • Mental work environment
  • S&T studies
  • Science and technology studies
  • ICT

Fingerprint

Dive into the research topics of 'Does the Enactment of Information and Communications Technology Agreements in a Digital Construction Organisation Impact the Mental Work Environment?'. Together they form a unique fingerprint.

Cite this