Does the Enactment of Information and Communications Technology Agreements in a Digital Construction Organisation Impact the Mental Work Environment?

This study discusses how digital infrastructures in the Danish building industry affect the mental work environment in a project organisation, by focusing on the information and communications technology agreement as a term of reference for the division of labour and the specification of digital work. Based on interviews from a case study, namely a renovation project from a major Danish real estate owner, this paper studies the interactions between social and technical practices in a network and draws on concepts from actor-network theory to analyse the findings. The study sheds light on how the network around the information and communications technology agreement is dominated by one enactment, and it is found that displacements occur when one enactment becomes dominant. In these displacements, the mental work environment is pressurised, which leads to stressors, shifts in core activities and employees' struggle to find meaning in their tasks. However, the study also points out how digital tools can help to ensure a good mental work environment by strengthening project collaboration.