Domestic Robots and the Dream of Automation: Understanding Human Interaction and Intervention

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

102 Downloads (Pure)

Abstract

Domestic robots such as vacuum cleaners or lawnmowers are becoming popular consumer products in private homes, but while current HCI research on domestic robots has highlighted for example personalisation, long-term effects, or design guidelines, little attention has been paid to automation. To address this, we conducted a qualitative study with 24 participants in private households using interviews, contextual technology tours, and robot deployment. Through thematic analysis we identified three themes related to 1) work routines and automation, 2) domestic robot automation and the physical environment, as well as 3) interaction and breakdown intervention. We present an empirical understanding of how task automation using domestic robots can be implemented in the home. Lastly, we discuss our findings in relation to existing literature and highlight three opportunities for improved task automation using domestic robots for future research.
Original languageEnglish
Title of host publicationCHI 2021 - Proceedings of the 2021 CHI Conference on Human Factors in Computing Systems : Making Waves, Combining Strengths
Number of pages13
PublisherAssociation for Computing Machinery
Publication date9 May 2021
Article number214
ISBN (Electronic)978-1-4503-8096-6
DOIs
Publication statusPublished - 9 May 2021
EventCHI Conference on Human Factors in Computing Systems (CHI ’21) - Yokohama, Japan
Duration: 8 May 202113 May 2021

Conference

ConferenceCHI Conference on Human Factors in Computing Systems (CHI ’21)
Country/TerritoryJapan
CityYokohama
Period08/05/202113/05/2021

Keywords

  • human-robot interaction
  • domestic robots
  • domestic robot automation
  • interventions to domestic robot breakdown

Fingerprint

Dive into the research topics of 'Domestic Robots and the Dream of Automation: Understanding Human Interaction and Intervention'. Together they form a unique fingerprint.

Cite this