Exploring IT roles in business process innovation: as a driver or barrier?

Jie Gong, Charles Møller

    Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

    Abstract

    This paper explores the relationships between IT and Business process innovation (BPI) through examining IT roles in the processes of BPI. BPI is an innovative activity in business which has been paying more attention in recent years. However it is often confused with other process-orientation concepts, such as Business process management (BPM) and Business process reengineering (BPR). The paper aims to find out two research questions: 1) How do we understand the meanings of BPI in the current background of economic globalization? 2) What IT roles are in the process of BPI? Based on finding the answer to these two questions, the definition of BPI in academia and the relationships with other popular process-orientation activities in practice are reviewed, then a framework of comprehensive understanding of BPI is put forward, and thereafter the interactions between IT and BPI are explored. IT as a driver or a barrier in the process of BPI is discussed based on that in the end.
    Original languageEnglish
    Title of host publicationCONFENIS 2013
    Number of pages16
    PublisherTrauner Buchservice, Rudolf Trauner Verlag
    Publication date2013
    ISBN (Print)978-3-99033-081-4
    Publication statusPublished - 2013

    Fingerprint

    Business process
    Process innovation
    Process orientation
    Management process
    Business process re-engineering
    Interaction
    Innovative activity
    Business process management
    Economic globalization

    Cite this

    Gong, J., & Møller, C. (2013). Exploring IT roles in business process innovation: as a driver or barrier? In CONFENIS 2013 Trauner Buchservice, Rudolf Trauner Verlag.
    Gong, Jie ; Møller, Charles. / Exploring IT roles in business process innovation : as a driver or barrier?. CONFENIS 2013. Trauner Buchservice, Rudolf Trauner Verlag, 2013.
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    Gong, J & Møller, C 2013, Exploring IT roles in business process innovation: as a driver or barrier? in CONFENIS 2013. Trauner Buchservice, Rudolf Trauner Verlag.

    Exploring IT roles in business process innovation : as a driver or barrier? / Gong, Jie; Møller, Charles.

    CONFENIS 2013. Trauner Buchservice, Rudolf Trauner Verlag, 2013.

    Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

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    AB - This paper explores the relationships between IT and Business process innovation (BPI) through examining IT roles in the processes of BPI. BPI is an innovative activity in business which has been paying more attention in recent years. However it is often confused with other process-orientation concepts, such as Business process management (BPM) and Business process reengineering (BPR). The paper aims to find out two research questions: 1) How do we understand the meanings of BPI in the current background of economic globalization? 2) What IT roles are in the process of BPI? Based on finding the answer to these two questions, the definition of BPI in academia and the relationships with other popular process-orientation activities in practice are reviewed, then a framework of comprehensive understanding of BPI is put forward, and thereafter the interactions between IT and BPI are explored. IT as a driver or a barrier in the process of BPI is discussed based on that in the end.

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    Gong J, Møller C. Exploring IT roles in business process innovation: as a driver or barrier? In CONFENIS 2013. Trauner Buchservice, Rudolf Trauner Verlag. 2013