Exploring Knowledge Creation Processes as a Source of Organizational Learning: A Longitudinal Case Study of a Public Innovation Project

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Abstract

The purpose of the study is to reestablish the link between theories of organizational learning and knowledge creation – theories that in research, have been pursued as independent themes for almost two decades. Based on the literature review, I build a framework that proposes how the two streams of literature complement each other, how they are similar, and how they are different. To understand the framework’s empirical applicability, I utilize it as a theoretical lens to study an innovation project in a Danish public service organization. Based on a longitudinal and participatory research strategy, I build eight propositions that are used to discuss and extend the organizational learning and knowledge creation literatures and to justify the framework’s applicability.
Finally, I present the managerial implications and the conclusions of the study.
Original languageEnglish
JournalScandinavian Journal of Management
Volume33
Issue number2
Pages (from-to)113-127
ISSN0956-5221
DOIs
Publication statusPublished - 2017

Keywords

  • Opportunity recognition
  • Organizational learning
  • knowledge creation
  • innovation management
  • public service organization
  • case study
  • extended case study methodology

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