Fostering Paradox Resonance: Exploring Leaders’ Communication of Paradoxes during Crisis

Rikke Kristine Nielsen, Joe Cheal, Camille Pradies

Research output: Contribution to journalJournal articleResearchpeer-review


The communication from leaders during a time of crisis significantly impacts how the crisis unfolds. Leaders also play a decisive role in fostering either virtuous or vicious dynamics when organizations are torn between competing demands
(Pradies et al., 2020; Smith, 2014). But never has it been more
pressing for organizational leaders to be mindful of what and
how they communicate than in the COVID-19 crisis. In many
cases, the current pandemic has surfaced the “invisible currents of paradox” (Quinn & Nujella, 2017, p. vii) operating within organizations, making it vital for leaders to craft messages that align people’s beliefs and actions and mobilize them towards a common goal.
Original languageEnglish
JournalJournal of Management Inquiry
Issue number2
Pages (from-to)157-159
Publication statusPublished - 27 Jan 2021

Bibliographical note

This is a part of the contribution to the article "The Lived Experience of Paradox: How Individuals Navigate Tensions during the Pandemic Crisis".

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