Framing Design to support Social Innovation: The Open4Citizens Project

Nicola Morelli; Marc Aguilar; Grazia Concilio; Amalia De Götzen; Ingrid Mulder; Janice Pedersen; Louise Klitgaard Torntoft

doi:10.1080/14606925.2017.1352823

Framing Design to support Social Innovation: The Open4Citizens Project

Nicola Morelli, Marc Aguilar, Grazia Concilio, Amalia De Götzen, Ingrid Mulder, Janice Pedersen, Louise Klitgaard Torntoft

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

16 Citations (Scopus)

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Abstract

In the recent years, new forms of organisation have emerged, that have a disruptive power over the existing social and economic system. This phenomenon is challenging the traditional design approach, based on the idea that designers could design services for citizens and public administrations. In the new processes designers and service provider are simply mediating the process of co-creation and supporting the ecosystem for the value creation process. This paper will propose a logical framework for the design action, according to a multi-level structure that includes the value-creation level, in which design is a prerogative of the stakeholders participating in the value-creation action; the level of infrastructuring in which designers use their expert knowledge to support the interaction in the value-creation phase; and the level of governance, in which designers must figure out the structure of the ecosystem in which the value-creation process can be adequately organised and possibly scaled-up.

Original language	English
Title of host publication	Design for Next : Proceedings of the 12th European Academy of Design Conference
Editors	Loredana Di Lucchio, Lorenzo Imbesi, Paul Atkinson
Number of pages	14
Publisher	Routledge
Publication date	Sept 2017
Pages	171-184
ISBN (Print)	978-1-138-09023-1
DOIs	https://doi.org/10.1080/14606925.2017.1352823
Publication status	Published - Sept 2017
Event	12th European Academy of Design Conference - Rome, Italy Duration: 12 Apr 2017 → 14 Apr 2017 http://www.designfornext.org/

Conference

Conference	12th European Academy of Design Conference
Country/Territory	Italy
City	Rome
Period	12/04/2017 → 14/04/2017
Internet address	http://www.designfornext.org/

Series	The Design Journal
Number	Suppl. 1
Volume	20
ISSN	1460-6925

Keywords

Design for Services
Open Data
Service Dominant Logic
Digital Social Innovation

Access to Document

10.1080/14606925.2017.1352823

Open Access articleFinal published version, 2.04 MBLicence: CC BY 4.0

AUB Link

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O4C: Open4Citizens. Empowering citizens to the make meaningful use of open data
Morelli, N. (Project Coordinator), de Götzen, A. (PI), Mardare, D. (Project Manager), Torntoft, L. K. (PI), Concilio, G. (Project Manager), Molinari, F. (Project Manager), Mulder, I. (Project Manager), Kun, P. (Project Manager), Jaskiewicz, T. (Project Manager), Aguilar, M. (Project Manager), Edman, T. (Project Manager), Falk, P. (Project Manager), Pedersen, J. S. (Project Manager) & Jensen, K. (Project Manager)
01/01/2016 → 30/06/2018
Project: Research

Cite this

Morelli, N., Aguilar, M., Concilio, G., Götzen, A. D., Mulder, I., Pedersen, J., & Torntoft, L. K. (2017). Framing Design to support Social Innovation: The Open4Citizens Project. In L. Di Lucchio, L. Imbesi, & P. Atkinson (Eds.), Design for Next: Proceedings of the 12th European Academy of Design Conference (pp. 171-184). Routledge. https://doi.org/10.1080/14606925.2017.1352823

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title = "Framing Design to support Social Innovation: The Open4Citizens Project",

abstract = "In the recent years, new forms of organisation have emerged, that have a disruptive power over the existing social and economic system. This phenomenon is challenging the traditional design approach, based on the idea that designers could design services for citizens and public administrations. In the new processes designers and service provider are simply mediating the process of co-creation and supporting the ecosystem for the value creation process. This paper will propose a logical framework for the design action, according to a multi-level structure that includes the value-creation level, in which design is a prerogative of the stakeholders participating in the value-creation action; the level of infrastructuring in which designers use their expert knowledge to support the interaction in the value-creation phase; and the level of governance, in which designers must figure out the structure of the ecosystem in which the value-creation process can be adequately organised and possibly scaled-up.",

keywords = "Design for Services, Open Data, Service Dominant Logic, Digital Social Innovation",

author = "Nicola Morelli and Marc Aguilar and Grazia Concilio and G{\"o}tzen, {Amalia De} and Ingrid Mulder and Janice Pedersen and Torntoft, {Louise Klitgaard}",

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Morelli, N, Aguilar, M, Concilio, G, Götzen, AD, Mulder, I, Pedersen, J & Torntoft, LK 2017, Framing Design to support Social Innovation: The Open4Citizens Project. in L Di Lucchio, L Imbesi & P Atkinson (eds), Design for Next: Proceedings of the 12th European Academy of Design Conference. Routledge, The Design Journal, no. Suppl. 1, vol. 20, pp. 171-184, 12th European Academy of Design Conference, Rome, Italy, 12/04/2017. https://doi.org/10.1080/14606925.2017.1352823

Framing Design to support Social Innovation: The Open4Citizens Project. / Morelli, Nicola; Aguilar, Marc; Concilio, Grazia et al.
Design for Next: Proceedings of the 12th European Academy of Design Conference. ed. / Loredana Di Lucchio; Lorenzo Imbesi; Paul Atkinson. Routledge, 2017. p. 171-184 (The Design Journal; No. Suppl. 1, Vol. 20).

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

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AU - Morelli, Nicola

AU - Aguilar, Marc

AU - Concilio, Grazia

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AU - Mulder, Ingrid

AU - Pedersen, Janice

AU - Torntoft, Louise Klitgaard

PY - 2017/9

Y1 - 2017/9

N2 - In the recent years, new forms of organisation have emerged, that have a disruptive power over the existing social and economic system. This phenomenon is challenging the traditional design approach, based on the idea that designers could design services for citizens and public administrations. In the new processes designers and service provider are simply mediating the process of co-creation and supporting the ecosystem for the value creation process. This paper will propose a logical framework for the design action, according to a multi-level structure that includes the value-creation level, in which design is a prerogative of the stakeholders participating in the value-creation action; the level of infrastructuring in which designers use their expert knowledge to support the interaction in the value-creation phase; and the level of governance, in which designers must figure out the structure of the ecosystem in which the value-creation process can be adequately organised and possibly scaled-up.

AB - In the recent years, new forms of organisation have emerged, that have a disruptive power over the existing social and economic system. This phenomenon is challenging the traditional design approach, based on the idea that designers could design services for citizens and public administrations. In the new processes designers and service provider are simply mediating the process of co-creation and supporting the ecosystem for the value creation process. This paper will propose a logical framework for the design action, according to a multi-level structure that includes the value-creation level, in which design is a prerogative of the stakeholders participating in the value-creation action; the level of infrastructuring in which designers use their expert knowledge to support the interaction in the value-creation phase; and the level of governance, in which designers must figure out the structure of the ecosystem in which the value-creation process can be adequately organised and possibly scaled-up.

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Y2 - 12 April 2017 through 14 April 2017

ER -

Morelli N, Aguilar M, Concilio G, Götzen AD, Mulder I, Pedersen J et al. Framing Design to support Social Innovation: The Open4Citizens Project. In Di Lucchio L, Imbesi L, Atkinson P, editors, Design for Next: Proceedings of the 12th European Academy of Design Conference. Routledge. 2017. p. 171-184. (The Design Journal; No. Suppl. 1, Vol. 20). doi: 10.1080/14606925.2017.1352823

Framing Design to support Social Innovation: The Open4Citizens Project

Abstract

Conference

Keywords

Access to Document

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Projects

O4C: Open4Citizens. Empowering citizens to the make meaningful use of open data

Cite this