Friendship Maintenance in the Digital Age: Applying a Relational Lens to Online Social Interaction

Irina Shklovski; Louise Barkhuus; Nis Bornoe; Joseph 'Jofish' Kaye

doi:10.1145/2675133.2675294

Friendship Maintenance in the Digital Age: Applying a Relational Lens to Online Social Interaction

Irina Shklovski, Louise Barkhuus, Nis Bornoe, Joseph 'Jofish' Kaye

Department of Computer Science

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

18 Citations (Scopus)

Abstract

HCI research has explored mobile technologies to support social activity and to support greater feelings of connectedness. Much of this has focused on different mobile devices, individual preferences and modes of use. Yet social activity and connectedness are about ongoing enactments of relationships across technologies. We propose the relational lens as a way to include a notion of relational tension in addition to individual preferences in the design and analysis of mobile communication technologies. We discuss three strategies people use to manage tensions in their relationships: selection, segmentation and integration. Our data show that use of social technologies can at times destabilize social relations and occasion relational tensions, forcing users to renegotiate how they enact these relationships.

Original language	English
Title of host publication	Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15)
Number of pages	11
Publisher	Association for Computing Machinery
Publication date	2015
Pages	1477-1487
ISBN (Print)	978-1-4503-2922-4
DOIs	https://doi.org/10.1145/2675133.2675294
Publication status	Published - 2015
Event	18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15) - Vancouver, Canada Duration: 14 Mar 2015 → 18 Mar 2015 Conference number: 18th

Conference

Conference	18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15)
Number	18th
Country/Territory	Canada
City	Vancouver
Period	14/03/2015 → 18/03/2015

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title = "Friendship Maintenance in the Digital Age: Applying a Relational Lens to Online Social Interaction",

abstract = "HCI research has explored mobile technologies to support social activity and to support greater feelings of connectedness. Much of this has focused on different mobile devices, individual preferences and modes of use. Yet social activity and connectedness are about ongoing enactments of relationships across technologies. We propose the relational lens as a way to include a notion of relational tension in addition to individual preferences in the design and analysis of mobile communication technologies. We discuss three strategies people use to manage tensions in their relationships: selection, segmentation and integration. Our data show that use of social technologies can at times destabilize social relations and occasion relational tensions, forcing users to renegotiate how they enact these relationships.",

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Shklovski, I, Barkhuus, L, Bornoe, N & Kaye, JJ 2015, Friendship Maintenance in the Digital Age: Applying a Relational Lens to Online Social Interaction. in Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15). Association for Computing Machinery, pp. 1477-1487, 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15), Vancouver, Canada, 14/03/2015. https://doi.org/10.1145/2675133.2675294

Friendship Maintenance in the Digital Age: Applying a Relational Lens to Online Social Interaction. / Shklovski, Irina; Barkhuus, Louise; Bornoe, Nis et al.
Proceedings of the 18th ACM Conference on Computer Supported Cooperative Work & Social Computing (CSCW '15). Association for Computing Machinery, 2015. p. 1477-1487.

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

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Friendship Maintenance in the Digital Age: Applying a Relational Lens to Online Social Interaction

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