(Human) Resourcing For CI: Continous Improvement and the Need For Competencies

Frances Jørgensen, Jacob S., Lise Busk Kofoed

    Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

    Abstract

    More and more, the ability to compete in today’s market is viewed as being dependent on human capital. One of the most challenging aspects of human resource management involves supplying the organization with the human capital necessary to fulfill its objectives. This task becomes especially challenging in organizations involved in change processes such as Continuous Improvement (CI), as the technical skills traditionally valued are no longer adequate. These companies are faced with the question: “What competencies should our employees possess in order to contribute to our success, given the change processes in which we are engaged?” Without a clear picture of the types of competencies required to implement CI, it is impossible for companies to make informed decisions regarding recruitment, hiring, and training of their workforce. The objective of this paper is therefore to define and characterize the types of competencies necessary for persons involved change implementation. Data collection involved interviews and observations in three longitudinal studies in five companies based in Denmark. From these data, a list of competencies that appeared to facilitate CI implementation was compiled. The data were then categorized according to type, organizational level, and level of expertise required.
    Original languageEnglish
    Title of host publicationProceedings of the 4th International Conference on the Management of Technological Changes
    EditorsCostache Rusu, Yannis Phillis
    Number of pages6
    PublisherTechnical University of Crete
    Publication date2005
    Pages383-388
    ISBN (Print)9608475058
    Publication statusPublished - 2005
    EventThe 4th International Conference on the Management of Technological Changes - Chania, Greece
    Duration: 19 Aug 200520 Aug 2005
    Conference number: 4

    Conference

    ConferenceThe 4th International Conference on the Management of Technological Changes
    Number4
    CountryGreece
    CityChania
    Period19/08/200520/08/2005

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  • Cite this

    Jørgensen, F., S., J., & Kofoed, L. B. (2005). (Human) Resourcing For CI: Continous Improvement and the Need For Competencies. In C. Rusu, & Y. Phillis (Eds.), Proceedings of the 4th International Conference on the Management of Technological Changes (pp. 383-388). Technical University of Crete.