Identifying the effects of Enterprise System implementation and use: Examples from Denmark

Pall M. Rikhardsson, Pernille Kræmmergaard

Research output: Working paperResearch

Abstract

This paper reports the results of an explorative study of six large Danish companies regarding the effects of ERP implementation and use. The study is part of a larger ERP study programme at the Aarhus School of Business. The data collection approach applied was based on interviews and management case writing. The main results show that the effects of ERP implementation and use are seldom fully predictable by management. The ERP system can be seen as an organisational actor in its own right as it to a large extent influences values, culture, behaviour, processes and procedures of other actors in the organisation. Given the complexity, size and organisational embeddedness of ERP systems, it can be said that the implementation project never ends and the ERP system becomes a significant variable in the future direction of the organisation.
Original languageEnglish
Place of PublicationAarhus
PublisherAarhus School of Business, Center for Virksomhedskommunikation
ISBN (Electronic)8778820820
Publication statusPublished - 2005
Externally publishedYes

Fingerprint Dive into the research topics of 'Identifying the effects of Enterprise System implementation and use: Examples from Denmark'. Together they form a unique fingerprint.

Cite this