Implementation of an infrastructure for networked learning

What are the conditions under which institutional actors decide upon Information and Communication Technology strategies for networked learning purposes? The question is discussed within the frame of a case study of the decision process during a shift from one learning platform to another in an education at Aalborg University. The aim is to explicate and understand the multiplicity of issues involved and to point the possible ways of handling such decision processes. On the one hand, the analysis shows that the predominant reasons for deciding to change are dissatisfaction with the existing system which is slow due to (too) many levels, lack of esthetic design, lack of coherence in practices and, generally, lack of relevant content. On the other hand, the predominant arguments for choosing the new system are more related to issues of operation, support, and management. We argue that the issues of dissatisfaction with the existing system will not automatically be solved by implementing a new one; that many of the problems with the existing system are related to the way it is used; and that the role of the system is vaguely defined in the organization.