Improving Customer Relations

Lars Mathiassen; G. Bjerknes; C . Kristensen

Improving Customer Relations

Lars Mathiassen, G. Bjerknes, C . Kristensen

Department of Computer Science

Research output: Contribution to book/anthology/report/conference proceeding › Book chapter › Research

Original language	English
Title of host publication	Improving Software Organizations : From Principles to Practice
Editors	Mathiassen, L. (ed.) : Pries-Heje, J. (ed.) : Ngwenyama, O.: (Ed.)
Place of Publication	Boston
Publisher	Addison-Wesley
Publication date	2002
ISBN (Print)	0201758202
Publication status	Published - 2002

Series	The agile software development series

AUB Link

Search for the material in Aalborg University Library's search engine

Cite this

@inbook{901f71509c2e11db8ed6000ea68e967b,

title = "Improving Customer Relations",

author = "Lars Mathiassen and G. Bjerknes and Kristensen, {C .}",

year = "2002",

language = "English",

isbn = "0201758202",

series = "The agile software development series",

editor = "{Mathiassen, L. (ed.) : Pries-Heje, J. (ed.) : Ngwenyama, O.: (Ed.)}",

booktitle = "Improving Software Organizations : From Principles to Practice",

publisher = "Addison-Wesley",

}

Improving Customer Relations. / Mathiassen, Lars; Bjerknes, G.; Kristensen, C .
Improving Software Organizations : From Principles to Practice. ed. / Mathiassen, L. (ed.) : Pries-Heje, J. (ed.) : Ngwenyama, O.: (Ed.). Boston: Addison-Wesley, 2002. (The agile software development series).

Research output: Contribution to book/anthology/report/conference proceeding › Book chapter › Research

TY - CHAP

T1 - Improving Customer Relations

AU - Mathiassen, Lars

AU - Bjerknes, G.

AU - Kristensen, C .

PY - 2002

Y1 - 2002

M3 - Book chapter

SN - 0201758202

T3 - The agile software development series

BT - Improving Software Organizations : From Principles to Practice

A2 - Mathiassen, L. (ed.) : Pries-Heje, J. (ed.) : Ngwenyama, O.: (Ed.), null

PB - Addison-Wesley

CY - Boston

ER -