Introduction

The 5th International CINet Conference on Continuous innovation held at Sydney, Australia, on 22-25 September 2004, focused on continuous improvements in innovation capability. The Continuous Innovation Network (CINet), a cooperative research network of academics established in the year 1994, defined continuous innovation as the ongoing process of creating Product, Market, Technology and Organization (PMTO). The Netherlands had reported its experiences with three different approaches towards the implementation of collaborative improvement. Middel et al. from the University of Twente reported on adoption and application of continuous improvement practices in the Netherlands. Jordanian companies emphasized on customer satisfaction, cost reduction, quality control, and productivity improvement.