Investigating the Use of an Online Peer-to-Peer Car Sharing Service

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Online peer-to-peer car sharing services are increasingly being used for ena-bling people to share cars between them. However, our body of knowledge about peer-to-peer car sharing is still limited in terms of understanding ac-tual use and which opportunities and challenges present for those who use them. In this paper, we investigate peer-to-peer car sharing between car-owners and car-borrowers as facilitated by the Australian car sharing ser-vice Car Next Door. We conducted a study with 6 car-owners and 10 car-borrowers. Our findings, outlined in four themes, suggest that P2P car shar-ing fuels different goals for both borrowers and owners. While it is com-plementing traditional means of transportation car sharing is also in itself a mean of mobility, for example, for recreational purposes. Further, the shar-ing service plays a central role in supporting the users to make it more con-venient to share cars, for example, by letting borrowers find and book cars instantly reducing resources needed to borrow a car. We further discuss our findings and relate it to existing literature providing opportunities and challenges for future research and design on car sharing in HCI.
Original languageEnglish
Title of host publicationHuman-Computer Interaction – INTERACT 2019 - 17th IFIP TC 13 International Conference, Proceedings : 17th IFIP TC 13 International Conference, Paphos, Cyprus, September 2–6, 2019, Proceedings, Part III
EditorsDavid Lamas, Fernando Loizides, Lennart Nacke, Helen Petrie, Marco Winckler, Panayiotis Zaphiris
Number of pages20
Place of PublicationLecture Notes in Computer Science
PublisherSpringer Publishing Company
Publication dateDec 2019
ISBN (Print)978-3-030-29386-4
ISBN (Electronic)978-3-030-29387-1
Publication statusPublished - Dec 2019
EventINTERACT 2019: The 17th IFIP TC.13 International Conference on Human-Computer Interaction - Paphos, Cyprus
Duration: 2 Sept 20196 Sept 2019
Conference number: 17


ConferenceINTERACT 2019
Internet address
SeriesLecture Notes in Computer Science


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