Constructive Technology Assessment for HIT development: Learning, feedback and user involvement

Anna Marie Balling Høstgaard; Pernille Bertelsen; Lone Stub Petersen; Christian Nøhr

Constructive Technology Assessment for HIT development: Learning, feedback and user involvement

Anna Marie Balling Høstgaard, Pernille Bertelsen, Lone Stub Petersen, Christian Nøhr

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

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Abstract

Experience and time has shown a need for new evaluation methods for evaluating Health Information Technology (HIT), as summative evaluation methods fail to accommodate the rapid and constant changes in HIT over time and to involve end-users, which has been recognized as an important success factor in HIT development. A new evaluation methodology, including an analytical framework, has been developed specifically for HIT development: Constructive Technology Assessment (CTA) for HIT. It offers solutions to both the problems associated with summative technology evaluation and a way to involve end-users. The CTA methodology is based on a Socio-technical understanding of technological development as an open ended, emergent process. The CTA was used during the EHR development process in the Region of North Jutland where it proved successful inproviding learning and feedback between all relevant groups during all the phases in the process. Thereby anumber of problems were prevented to occur later on.Thus, the CTA method and its framework are useful for evaluators and project-management in order to facilitate and support successful HIT development.

Translated title of the contribution	Konstruktiv Teknologi evaluering af Sundheds-it: Læring, feedback og slutbruger involvering
Original language	English
Title of host publication	Scandinavian Conference on Health Informatics 2013 : Copenhagen, Denmark, August 20, 2013
Editors	G. Bellika, A. Bygholm, M. Dencker, M. Fossum, G. Galster, G. Hartvigsen, O. Hejlesen, D. Karlsson, S. Koch, C.E. Moe
Number of pages	5
Volume	91
Place of Publication	Linköping, Sweden
Publisher	Linköping University Electronic Press
Publication date	20 Aug 2013
Pages	33-37
Article number	008
ISBN (Electronic)	978-91-7519-518-6
Publication status	Published - 20 Aug 2013
Event	Scandinavian Conference on Health Informatics 2013 - Copenhagen, Denmark Duration: 20 Aug 2013 → 20 Aug 2013 http://shi2013.org/

Conference

Conference	Scandinavian Conference on Health Informatics 2013
Country/Territory	Denmark
City	Copenhagen
Period	20/08/2013 → 20/08/2013
Internet address	http://shi2013.org/

Series	Linköping Electronic Conference Proceedings
Number	91
ISSN	1650-3686

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Høstgaard, A. M. B., Bertelsen, P., Petersen, L. S., & Nøhr, C. (2013). Constructive Technology Assessment for HIT development: Learning, feedback and user involvement. In G. Bellika, A. Bygholm, M. Dencker, M. Fossum, G. Galster, G. Hartvigsen, O. Hejlesen, D. Karlsson, S. Koch, & C. E. Moe (Eds.), Scandinavian Conference on Health Informatics 2013: Copenhagen, Denmark, August 20, 2013 (Vol. 91, pp. 33-37). Article 008 Linköping University Electronic Press. http://www.ep.liu.se/ecp_article/index.en.aspx?issue=091;article=008

Høstgaard, Anna Marie Balling ; Bertelsen, Pernille ; Petersen, Lone Stub et al. / Constructive Technology Assessment for HIT development : Learning, feedback and user involvement. Scandinavian Conference on Health Informatics 2013: Copenhagen, Denmark, August 20, 2013. editor / G. Bellika ; A. Bygholm ; M. Dencker ; M. Fossum ; G. Galster ; G. Hartvigsen ; O. Hejlesen ; D. Karlsson ; S. Koch ; C.E. Moe. Vol. 91 Linköping, Sweden : Linköping University Electronic Press, 2013. pp. 33-37 (Linköping Electronic Conference Proceedings; No. 91).

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abstract = "Experience and time has shown a need for new evaluation methods for evaluating Health Information Technology (HIT), as summative evaluation methods fail to accommodate the rapid and constant changes in HIT over time and to involve end-users, which has been recognized as an important success factor in HIT development. A new evaluation methodology, including an analytical framework, has been developed specifically for HIT development: Constructive Technology Assessment (CTA) for HIT. It offers solutions to both the problems associated with summative technology evaluation and a way to involve end-users. The CTA methodology is based on a Socio-technical understanding of technological development as an open ended, emergent process. The CTA was used during the EHR development process in the Region of North Jutland where it proved successful inproviding learning and feedback between all relevant groups during all the phases in the process. Thereby anumber of problems were prevented to occur later on.Thus, the CTA method and its framework are useful for evaluators and project-management in order to facilitate and support successful HIT development.",

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booktitle = "Scandinavian Conference on Health Informatics 2013",

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note = "Scandinavian Conference on Health Informatics 2013 ; Conference date: 20-08-2013 Through 20-08-2013",

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Høstgaard, AMB, Bertelsen, P, Petersen, LS & Nøhr, C 2013, Constructive Technology Assessment for HIT development: Learning, feedback and user involvement. in G Bellika, A Bygholm, M Dencker, M Fossum, G Galster, G Hartvigsen, O Hejlesen, D Karlsson, S Koch & CE Moe (eds), Scandinavian Conference on Health Informatics 2013: Copenhagen, Denmark, August 20, 2013. vol. 91, 008, Linköping University Electronic Press, Linköping, Sweden, Linköping Electronic Conference Proceedings, no. 91, pp. 33-37, Scandinavian Conference on Health Informatics 2013, Copenhagen, Denmark, 20/08/2013. <http://www.ep.liu.se/ecp_article/index.en.aspx?issue=091;article=008>

Constructive Technology Assessment for HIT development: Learning, feedback and user involvement. / Høstgaard, Anna Marie Balling; Bertelsen, Pernille; Petersen, Lone Stub et al.
Scandinavian Conference on Health Informatics 2013: Copenhagen, Denmark, August 20, 2013. ed. / G. Bellika; A. Bygholm; M. Dencker; M. Fossum; G. Galster; G. Hartvigsen; O. Hejlesen; D. Karlsson; S. Koch; C.E. Moe. Vol. 91 Linköping, Sweden: Linköping University Electronic Press, 2013. p. 33-37 008 (Linköping Electronic Conference Proceedings; No. 91).

Research output: Contribution to book/anthology/report/conference proceeding › Article in proceeding › Research › peer-review

TY - GEN

T1 - Constructive Technology Assessment for HIT development

T2 - Scandinavian Conference on Health Informatics 2013

AU - Høstgaard, Anna Marie Balling

AU - Bertelsen, Pernille

AU - Petersen, Lone Stub

AU - Nøhr, Christian

PY - 2013/8/20

Y1 - 2013/8/20

N2 - Experience and time has shown a need for new evaluation methods for evaluating Health Information Technology (HIT), as summative evaluation methods fail to accommodate the rapid and constant changes in HIT over time and to involve end-users, which has been recognized as an important success factor in HIT development. A new evaluation methodology, including an analytical framework, has been developed specifically for HIT development: Constructive Technology Assessment (CTA) for HIT. It offers solutions to both the problems associated with summative technology evaluation and a way to involve end-users. The CTA methodology is based on a Socio-technical understanding of technological development as an open ended, emergent process. The CTA was used during the EHR development process in the Region of North Jutland where it proved successful inproviding learning and feedback between all relevant groups during all the phases in the process. Thereby anumber of problems were prevented to occur later on.Thus, the CTA method and its framework are useful for evaluators and project-management in order to facilitate and support successful HIT development.

AB - Experience and time has shown a need for new evaluation methods for evaluating Health Information Technology (HIT), as summative evaluation methods fail to accommodate the rapid and constant changes in HIT over time and to involve end-users, which has been recognized as an important success factor in HIT development. A new evaluation methodology, including an analytical framework, has been developed specifically for HIT development: Constructive Technology Assessment (CTA) for HIT. It offers solutions to both the problems associated with summative technology evaluation and a way to involve end-users. The CTA methodology is based on a Socio-technical understanding of technological development as an open ended, emergent process. The CTA was used during the EHR development process in the Region of North Jutland where it proved successful inproviding learning and feedback between all relevant groups during all the phases in the process. Thereby anumber of problems were prevented to occur later on.Thus, the CTA method and its framework are useful for evaluators and project-management in order to facilitate and support successful HIT development.

M3 - Article in proceeding

VL - 91

T3 - Linköping Electronic Conference Proceedings

SP - 33

EP - 37

BT - Scandinavian Conference on Health Informatics 2013

A2 - Bellika, G.

A2 - Bygholm, A.

A2 - Dencker, M.

A2 - Fossum, M.

A2 - Galster, G.

A2 - Hartvigsen, G.

A2 - Hejlesen, O.

A2 - Karlsson, D.

A2 - Koch, S.

A2 - Moe, C.E.

PB - Linköping University Electronic Press

CY - Linköping, Sweden

Y2 - 20 August 2013 through 20 August 2013

ER -

Høstgaard AMB, Bertelsen P, Petersen LS, Nøhr C. Constructive Technology Assessment for HIT development: Learning, feedback and user involvement. In Bellika G, Bygholm A, Dencker M, Fossum M, Galster G, Hartvigsen G, Hejlesen O, Karlsson D, Koch S, Moe CE, editors, Scandinavian Conference on Health Informatics 2013: Copenhagen, Denmark, August 20, 2013. Vol. 91. Linköping, Sweden: Linköping University Electronic Press. 2013. p. 33-37. 008. (Linköping Electronic Conference Proceedings; No. 91).

Constructive Technology Assessment for HIT development: Learning, feedback and user involvement

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