@inbook{52145b6cc5ed4cdb9514de27120a14d2,
title = "Library perceptions of using blogs in the idea generation phase of service innovations: Lessons from an experiment",
author = "Ada Scupola and Nicolajsen, {Hanne Westh}",
year = "2013",
doi = "10.1007/978-3-642-37228-5_14",
language = "English",
isbn = "978-3-642-37227-8",
volume = "2",
series = "Lecture Notes in Information Systems and Organisation (LNISO)",
publisher = "Springer Publishing Company",
pages = "137--144",
editor = "{Spagnoletti }, Paolo",
booktitle = "Organization change and Information Systems",
address = "United States",
}