Looking into a healthcare learning practice: When technology has a voice in resuscitating a patient. A study of interaction between trained nurses, the simulated patient and the defibrillator

Research output: Contribution to conference without publisher/journalConference abstract for conferenceResearchpeer-review

Abstract

New technologies in health care assist the health care professional in their jobs. Traditionally, the professional vision (Goodwin, 1994) or the clinical eye (Benner, Tanner, & Chesla, 2009) has been seen as the most important factor for nurses and doctors in order to understand and take care of a patient (Kjær, Sørensen, & Raudaskoski, Forthcoming). However new technologies such as the defibrillator that verbally instructs the healthcare professionals about ‘what to do and do next’ changes the traditional way of interaction and thus the clinical vision. In this paper I argue that the spoken voice of the defibrillator is an important part of the participation framework (Goffman, 1981). I show through authentic interactional (Garfinkel, 1967) video data (Heath, Hindmarsh, & Luff, 2010), how nurses interact with the new technology and the simulated patient in a training situation, trying to resuscitate the ‘patient’ listening to the defibrillator. Using EMCA (Mondada, 2011; Sacks, 1992; Schegloff, 2007) I will present how the nurses learning and interacting with the resuscitating ‘patient’ are pausing and waiting to act when the defibrillator speaks out: My claim is that the healthcare professionals forget their own professional vision and mostly listen to and obey the technology that speaks out. Benner, P. E., Tanner, C. A., & Chesla, C. A. (2009). Expertise in nursing practice: caring, clinical judgment & ethics. Springer Publishing Company. Garfinkel, H. (1967). Studies in ethnomethodology. USA: Blackwell Publishing. Goffman, E. (1981). Forms of talk. United States of America: Univ of Pennsylvania Press. Goodwin, C. (1994). Professional vision. American Anthropologist, 96(3), 606–633. Heath, C., Hindmarsh, J., & Luff, P. (2010). Video in Qualitative Research. SAGE Publications. Kjær, M., Sørensen, E. E., & Raudaskoski, P. (Forthcoming). Using Video Ethnography in Clinical Nursing Education. Communication & Medicine. Mondada, L. (2011). Understanding as an embodied, situated and sequential achievement in interaction. Journal of Pragmatics, 43(2), 542–552. Sacks, H. (1992). Lectures on conversation. 2 vols. Edited by Gail Jefferson with introductions by Emanuel A. Schegloff. Oxford: Basil Blackwell. Schegloff, E. A. (2007). A tutorial on membership categorization. Journal of Pragmatics, 39(3), 462–482.
Original languageEnglish
Publication dateJul 2019
Number of pages1
Publication statusPublished - Jul 2019
EventIIEMCA 2019 - The Conference of the International Institute for Ethnomethodology and Conversation Analysis: Practices - Mannheim University, Manneheim , Germany
Duration: 2 Jul 20195 Jul 2019
Conference number: 2019
http://www.iiemca19.org/

Conference

ConferenceIIEMCA 2019 - The Conference of the International Institute for Ethnomethodology and Conversation Analysis
Number2019
LocationMannheim University
CountryGermany
CityManneheim
Period02/07/201905/07/2019
Internet address

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Defibrillators
Nurses
Learning
Technology
Delivery of Health Care
Ocimum basilicum
Cultural Anthropology
Biomedical Technology
Qualitative Research
Nursing Education
Ethics
Publications
Patient Care
Nursing
Communication
Medicine

Cite this

Kjær, M. (2019). Looking into a healthcare learning practice: When technology has a voice in resuscitating a patient. A study of interaction between trained nurses, the simulated patient and the defibrillator. 166. Abstract from IIEMCA 2019 - The Conference of the International Institute for Ethnomethodology and Conversation Analysis, Manneheim , Germany.
Kjær, Malene. / Looking into a healthcare learning practice : When technology has a voice in resuscitating a patient. A study of interaction between trained nurses, the simulated patient and the defibrillator. Abstract from IIEMCA 2019 - The Conference of the International Institute for Ethnomethodology and Conversation Analysis, Manneheim , Germany.1 p.
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abstract = "New technologies in health care assist the health care professional in their jobs. Traditionally, the professional vision (Goodwin, 1994) or the clinical eye (Benner, Tanner, & Chesla, 2009) has been seen as the most important factor for nurses and doctors in order to understand and take care of a patient (Kj{\ae}r, S{\o}rensen, & Raudaskoski, Forthcoming). However new technologies such as the defibrillator that verbally instructs the healthcare professionals about ‘what to do and do next’ changes the traditional way of interaction and thus the clinical vision. In this paper I argue that the spoken voice of the defibrillator is an important part of the participation framework (Goffman, 1981). I show through authentic interactional (Garfinkel, 1967) video data (Heath, Hindmarsh, & Luff, 2010), how nurses interact with the new technology and the simulated patient in a training situation, trying to resuscitate the ‘patient’ listening to the defibrillator. Using EMCA (Mondada, 2011; Sacks, 1992; Schegloff, 2007) I will present how the nurses learning and interacting with the resuscitating ‘patient’ are pausing and waiting to act when the defibrillator speaks out: My claim is that the healthcare professionals forget their own professional vision and mostly listen to and obey the technology that speaks out. Benner, P. E., Tanner, C. A., & Chesla, C. A. (2009). Expertise in nursing practice: caring, clinical judgment & ethics. Springer Publishing Company. Garfinkel, H. (1967). Studies in ethnomethodology. USA: Blackwell Publishing. Goffman, E. (1981). Forms of talk. United States of America: Univ of Pennsylvania Press. Goodwin, C. (1994). Professional vision. American Anthropologist, 96(3), 606–633. Heath, C., Hindmarsh, J., & Luff, P. (2010). Video in Qualitative Research. SAGE Publications. Kj{\ae}r, M., S{\o}rensen, E. E., & Raudaskoski, P. (Forthcoming). Using Video Ethnography in Clinical Nursing Education. Communication & Medicine. Mondada, L. (2011). Understanding as an embodied, situated and sequential achievement in interaction. Journal of Pragmatics, 43(2), 542–552. Sacks, H. (1992). Lectures on conversation. 2 vols. Edited by Gail Jefferson with introductions by Emanuel A. Schegloff. Oxford: Basil Blackwell. Schegloff, E. A. (2007). A tutorial on membership categorization. Journal of Pragmatics, 39(3), 462–482.",
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Kjær, M 2019, 'Looking into a healthcare learning practice: When technology has a voice in resuscitating a patient. A study of interaction between trained nurses, the simulated patient and the defibrillator' IIEMCA 2019 - The Conference of the International Institute for Ethnomethodology and Conversation Analysis, Manneheim , Germany, 02/07/2019 - 05/07/2019, pp. 166.

Looking into a healthcare learning practice : When technology has a voice in resuscitating a patient. A study of interaction between trained nurses, the simulated patient and the defibrillator. / Kjær, Malene.

2019. 166 Abstract from IIEMCA 2019 - The Conference of the International Institute for Ethnomethodology and Conversation Analysis, Manneheim , Germany.

Research output: Contribution to conference without publisher/journalConference abstract for conferenceResearchpeer-review

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Kjær M. Looking into a healthcare learning practice: When technology has a voice in resuscitating a patient. A study of interaction between trained nurses, the simulated patient and the defibrillator. 2019. Abstract from IIEMCA 2019 - The Conference of the International Institute for Ethnomethodology and Conversation Analysis, Manneheim , Germany.