Original language | English |
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Title of host publication | CI changes: from suggestion box to organisational learning. : Continuous improvement in Europe and Australia |
Editors | Harry Boer, Anders Berger, Ross Chapman, Frank Gertsen |
Place of Publication | Aldershot, England |
Publication date | 2000 |
Chapter | 12 |
ISBN (Print) | 0754611906, 9780754611905 |
Publication status | Published - 2000 |
Keywords
- Total Quality Management
- Organizational learning
- Continuous improvement