Mapping social networks in software process improvement: An action research study

Gitte Tjørnehøj, Peter Axel Nielsen

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

3 Citations (Scopus)

Abstract

Software process improvement in small, agile organizations is often problematic. Model-based approaches seem to overlook problems. We have been seeking an alternative approach to overcome this through action research. Here we report on a piece of action research from which we developed an approach to map social networks and suggest how it can be used in software process improvement. We applied the mapping approach in a small software company to support the realization of new ways of improving software processes. The mapping approach was found useful in improving social networks, and thus furthers software process improvement.
Original languageEnglish
Title of host publicationBusiness Agility and Information Technology Diffusion
EditorsR. L. Baskerville, L. Mathiassen, J. PriesHeje, J. I. DeGross
Number of pages18
Volume180
PublisherSpringer
Publication date2005
Pages73-90
ISBN (Electronic)0-387-25589-3
Publication statusPublished - 2005
Event IFIP Working Conference on Business Agility and Information Technology Diffusion - Atlanta, United States
Duration: 8 May 200511 May 2005

Conference

Conference IFIP Working Conference on Business Agility and Information Technology Diffusion
Country/TerritoryUnited States
CityAtlanta
Period08/05/200511/05/2005
SeriesInternational Federation for Information Processing

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