TY - JOUR
T1 - Multi-Layer Integration Methodology for development of ICT competences in SMEs
AU - Nunez, Heilyn Camacho
PY - 2013
Y1 - 2013
N2 - To modern enterprises, information technology has a multi-value, such as improving products, customer satisfaction and quality; it also facilitates administrative processes, reduces cost and improves competitiveness, among other things. Taking advantage of information and communication technologies (ICT) is a challenge for many small and medium-sized enterprises (SMEs). As it is clear the important role of the SMEs for the countries development, this paper proposes a methodology that aims to interconnect external forces that can facilitate the removal or mitigation of some of the constraints and challenges SMEs face, when they adopt ICT.
AB - To modern enterprises, information technology has a multi-value, such as improving products, customer satisfaction and quality; it also facilitates administrative processes, reduces cost and improves competitiveness, among other things. Taking advantage of information and communication technologies (ICT) is a challenge for many small and medium-sized enterprises (SMEs). As it is clear the important role of the SMEs for the countries development, this paper proposes a methodology that aims to interconnect external forces that can facilitate the removal or mitigation of some of the constraints and challenges SMEs face, when they adopt ICT.
KW - SMEs, action learning, adoption of ICT
KW - information technology
KW - economic development
KW - Costa Rica
KW - PBL
KW - problem based learning
KW - small and medium-sized enterprises
KW - SMEs
KW - ICT competences
KW - information and communications technology
KW - action learning
KW - triple helix
KW - university-industry-government interaction
KW - ICT adoption
U2 - 10.1504/IJMP.2013.055826
DO - 10.1504/IJMP.2013.055826
M3 - Journal article
SN - 1477-9064
VL - 6
SP - 115
EP - 130
JO - International Journal of Management Practice
JF - International Journal of Management Practice
IS - 2
ER -