Offshoring White-Collar Work: An Explorative Investigation of the Processes and Mechanisms in Two Danish Manufacturing Firm

Dmitrij Slepniov, Marcus M. Larsen, Brian Vejrum Wæhrens, Torben Pedersen, John Johansen

Research output: Contribution to book/anthology/report/conference proceedingBook chapterResearchpeer-review

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Abstract

The purpose of this chapter is twofold: to explain why white-collar service work in manufacturing firms is increasingly subject to offshoring and to understand the effects of this process on work integration mechanisms. The empirical part of the study is based on two case studies of Danish manufacturers. First, the chapter finds that drivers of white-collar work offshoring in many respects are parallel to those of the earlier wave of blue-collar work offshoring, that is, cost minimisation and resource seeking. Second, due to the interdependence of white-collar tasks with the rest of the organisation, our results suggest that white-collar offshoring in manufacturing firms poses higher requirements to the organisational configuration and capabilities compared with blue-collar work. We conceptualise the effects of white-collar work offshoring in a framework relating white-collar work to integration mechanisms companies instigate to manage it on a global scale.
Original languageEnglish
Title of host publicationThe Offshoring Challenge : Strategic Design and Innovation for Tomorrow’s Organization
EditorsTorben Pedersen, Lydia Bals, Peter D. Ørberg-Jensen, Marcus M. Larsen
Number of pages17
Place of PublicationLondon
PublisherSpringer Publishing Company
Publication date2013
Pages123-140
Chapter7
ISBN (Print)978-1-4471-4907-1
ISBN (Electronic)978-1-4471-4908-8
DOIs
Publication statusPublished - 2013

Keywords

  • White-collar work
  • Manufacturing firms
  • Offshoring
  • Case studies

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