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Abstract
The purpose of this chapter is twofold: to explain why white-collar service work in manufacturing firms is increasingly subject to offshoring and to understand the effects of this process on work integration mechanisms. The empirical part of the study is based on two case studies of Danish manufacturers. First, the chapter finds that drivers of white-collar work offshoring in many respects are parallel to those of the earlier wave of blue-collar work offshoring, that is, cost minimisation and resource seeking. Second, due to the interdependence of white-collar tasks with the rest of the organisation, our results suggest that white-collar offshoring in manufacturing firms poses higher requirements to the organisational configuration and capabilities compared with blue-collar work. We conceptualise the effects of white-collar work offshoring in a framework relating white-collar work to integration mechanisms companies instigate to manage it on a global scale.
Original language | English |
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Title of host publication | The Offshoring Challenge : Strategic Design and Innovation for Tomorrow’s Organization |
Editors | Torben Pedersen, Lydia Bals, Peter D. Ørberg-Jensen, Marcus M. Larsen |
Number of pages | 17 |
Place of Publication | London |
Publisher | Springer Publishing Company |
Publication date | 2013 |
Pages | 123-140 |
Chapter | 7 |
ISBN (Print) | 978-1-4471-4907-1 |
ISBN (Electronic) | 978-1-4471-4908-8 |
DOIs | |
Publication status | Published - 2013 |
Keywords
- White-collar work
- Manufacturing firms
- Offshoring
- Case studies
Fingerprint
Dive into the research topics of 'Offshoring White-Collar Work: An Explorative Investigation of the Processes and Mechanisms in Two Danish Manufacturing Firm'. Together they form a unique fingerprint.Projects
- 1 Finished
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Global Operations Networks (GONE)
Wæhrens, B. V., Johansen, J., Niang, M., Slepniov, D., Østergaard, C. R. & Timmermans, B.
<ingen navn>, Forsknings- og Innovationsstyrelsen
23/01/2009 → 23/01/2012
Project: Research