Participation & Co-Design in Public Services

Research output: Contribution to conference without publisher/journalPosterResearchpeer-review

57 Downloads (Pure)

Abstract

This poster is part of an early investigation of a PhD-study in Service Design that started in February 2017. The poster identifies challenges and opportunities emerging from a gap between citizen’s needs and public offering to address such needs. Citizens often organize themselves when public administrations are unable to provide valid answers to emerging everyday problems. Theses opportunities and challenges are related to the role designers could take to help generating new kinds of public services. Services that are sustainable, that take into account the technological innovations but most importantly that are informed by the real needs of their users (citizens). How design may contribute to build capacity and bridge relations between citizens and public service providers?
Original languageEnglish
Publication date9 Jun 2017
Number of pages3
Publication statusPublished - 9 Jun 2017
Event7th Nordic Design Research Conference - Oslo, Norway
Duration: 15 Jun 201717 Jun 2017
http://www.nordes.org/nordes2017/

Conference

Conference7th Nordic Design Research Conference
CountryNorway
CityOslo
Period15/06/201717/06/2017
Internet address

Fingerprint

Public administration
Innovation

Keywords

  • Service Design
  • Public sector innovation
  • Participatory Design
  • Co-Design

Cite this

Giordano, F. B. (2017). Participation & Co-Design in Public Services. Poster session presented at 7th Nordic Design Research Conference, Oslo, Norway.
Giordano, Fanny Barbara. / Participation & Co-Design in Public Services. Poster session presented at 7th Nordic Design Research Conference, Oslo, Norway.3 p.
@conference{dc52009f09034a7da24e32a39aabb2e2,
title = "Participation & Co-Design in Public Services",
abstract = "This poster is part of an early investigation of a PhD-study in Service Design that started in February 2017. The poster identifies challenges and opportunities emerging from a gap between citizen’s needs and public offering to address such needs. Citizens often organize themselves when public administrations are unable to provide valid answers to emerging everyday problems. Theses opportunities and challenges are related to the role designers could take to help generating new kinds of public services. Services that are sustainable, that take into account the technological innovations but most importantly that are informed by the real needs of their users (citizens). How design may contribute to build capacity and bridge relations between citizens and public service providers?",
keywords = "Service Design, Public sector innovation, Participatory Design, Co-Design",
author = "Giordano, {Fanny Barbara}",
year = "2017",
month = "6",
day = "9",
language = "English",
note = "7th Nordic Design Research Conference, NORDES 2017 ; Conference date: 15-06-2017 Through 17-06-2017",
url = "http://www.nordes.org/nordes2017/",

}

Giordano, FB 2017, 'Participation & Co-Design in Public Services' 7th Nordic Design Research Conference, Oslo, Norway, 15/06/2017 - 17/06/2017, .

Participation & Co-Design in Public Services. / Giordano, Fanny Barbara.

2017. Poster session presented at 7th Nordic Design Research Conference, Oslo, Norway.

Research output: Contribution to conference without publisher/journalPosterResearchpeer-review

TY - CONF

T1 - Participation & Co-Design in Public Services

AU - Giordano, Fanny Barbara

PY - 2017/6/9

Y1 - 2017/6/9

N2 - This poster is part of an early investigation of a PhD-study in Service Design that started in February 2017. The poster identifies challenges and opportunities emerging from a gap between citizen’s needs and public offering to address such needs. Citizens often organize themselves when public administrations are unable to provide valid answers to emerging everyday problems. Theses opportunities and challenges are related to the role designers could take to help generating new kinds of public services. Services that are sustainable, that take into account the technological innovations but most importantly that are informed by the real needs of their users (citizens). How design may contribute to build capacity and bridge relations between citizens and public service providers?

AB - This poster is part of an early investigation of a PhD-study in Service Design that started in February 2017. The poster identifies challenges and opportunities emerging from a gap between citizen’s needs and public offering to address such needs. Citizens often organize themselves when public administrations are unable to provide valid answers to emerging everyday problems. Theses opportunities and challenges are related to the role designers could take to help generating new kinds of public services. Services that are sustainable, that take into account the technological innovations but most importantly that are informed by the real needs of their users (citizens). How design may contribute to build capacity and bridge relations between citizens and public service providers?

KW - Service Design

KW - Public sector innovation

KW - Participatory Design

KW - Co-Design

UR - http://www.nordes.org/nordes2017/programme/index.html

M3 - Poster

ER -

Giordano FB. Participation & Co-Design in Public Services. 2017. Poster session presented at 7th Nordic Design Research Conference, Oslo, Norway.