Abstract
Beyond the initial phases of systems design Participatory Design has potentiality to include operation and maintenance of IT systems in organizations. The paper presents this argument through reports from case studies of local IT-support coined ‘participatory IT-support’. The paper presents characteristics of participatory Itsupport and suggests a method for identifying qualified candidates for the support position in the organization.
| Original language | English |
|---|---|
| Title of host publication | Expanding boundaries in design : Participatory Design Conference 2006 : Proceedings |
| Editors | Gianni Jacucci, Finn Kensing, Ina Wagner, Jeanette Blomberg |
| Volume | 1 |
| Publisher | Association for Computing Machinery |
| Publication date | 2006 |
| Pages | 87-94 |
| ISBN (Print) | 159593460x |
| Publication status | Published - 2006 |
| Event | Participatory Design Conference - Trento, Italy Duration: 1 Aug 2006 → 5 Aug 2006 Conference number: 9 |
Conference
| Conference | Participatory Design Conference |
|---|---|
| Number | 9 |
| Country/Territory | Italy |
| City | Trento |
| Period | 01/08/2006 → 05/08/2006 |
Keywords
- Participatory design
- Participatory IT-support
- IT in organizations
- E-learning
- Electronic health record
- Snowballing