Abstract
Beyond the initial phases of systems design Participatory Design has potentiality to include operation and maintenance of IT systems in organizations. The paper presents this argument through reports from case studies of local IT-support, here coined 'participatory IT-support'. The paper presents characteristics of participatory ITsupport and suggests a method for identifying qualified candidates for the support position in organizations.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 9th Conference on Participatory Design : Expanding Boundaries in Design, PDC 2006 |
| Number of pages | 8 |
| Publisher | Association for Computing Machinery |
| Publication date | 1 Aug 2006 |
| Pages | 87-94 |
| ISBN (Electronic) | 159593460X, 9781595934604 |
| DOIs | |
| Publication status | Published - 1 Aug 2006 |
| Event | 9th Conference on Participatory Design, PDC 2006 - Trento, Italy Duration: 1 Aug 2006 → 5 Aug 2006 |
Conference
| Conference | 9th Conference on Participatory Design, PDC 2006 |
|---|---|
| Country/Territory | Italy |
| City | Trento |
| Period | 01/08/2006 → 05/08/2006 |
| Sponsor | Computer Professionals for Social Responsibility (CPSR), IBM, IBM, Intelligent Information Technologies (IIT) |
Keywords
- E-Learning
- Electronic Health Record
- IT in Organizations
- Participatory design
- Participatory IT-support
- Snowballing