Play&Tune: User Feedback in the Development of a Serious Game for Optimizing Hearing Aid Orientation

Madeline Hallewell, Harshada Patel, Davide Salanitri, Lorenzo Picinali, Sue Cobb, Jeena Velzen, Mirabelle D'Cruz, Luca Simeone, Mauro Simeone, 3D Tune-In Project Consortium

Research output: Contribution to journalJournal articleResearchpeer-review

1 Citation (Scopus)
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Many hearing aid (HA) users are dissatisfied with HA performance in social situations. One way to improve HA outcomes is training the users to understand how HAs work. Play&Tune was designed to provide this training and to foster autonomy in hearing rehabilitation. We carried out two prototype evaluations and a prerelease evaluation of Play&Tune with 71 HA users, using an interview or online survey. Users gave detailed feedback on their experiences with the app. Most participants enjoyed learning about HAs and expressed a desire for autonomy over their HA settings. Our case study reinforces the importance of user feedback during app development.
Original languageEnglish
JournalErgonomics in Design
Issue number1
Pages (from-to)14-24
Number of pages11
Publication statusPublished - Jan 2021


  • Usability
  • design for healthcare
  • Gamification
  • Hearing aid
  • Hearing Loss
  • designing for disabled
  • medical/health products
  • usability
  • simulation
  • test and evaluation


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