Play&Tune: User Feedback in the Development of a Serious Game for Optimizing Hearing Aid Orientation

Madeline Hallewell; Harshada Patel; Davide Salanitri; Lorenzo  Picinali; Sue Cobb; Jeena Velzen; Mirabelle D'Cruz; Luca Simeone; Mauro Simeone; 3D Tune-In Project Consortium

doi:10.1177/1064804619899558

Play&Tune: User Feedback in the Development of a Serious Game for Optimizing Hearing Aid Orientation

Madeline Hallewell, Harshada Patel, Davide Salanitri, Lorenzo Picinali, Sue Cobb, Jeena Velzen, Mirabelle D'Cruz, Luca Simeone, Mauro Simeone, 3D Tune-In Project Consortium

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Abstract

Many hearing aid (HA) users are dissatisfied with HA performance in social situations. One way to improve HA outcomes is training the users to understand how HAs work. Play&Tune was designed to provide this training and to foster autonomy in hearing rehabilitation. We carried out two prototype evaluations and a prerelease evaluation of Play&Tune with 71 HA users, using an interview or online survey. Users gave detailed feedback on their experiences with the app. Most participants enjoyed learning about HAs and expressed a desire for autonomy over their HA settings. Our case study reinforces the importance of user feedback during app development.

Original language	English
Journal	Ergonomics in Design
Volume	29
Issue number	1
Pages (from-to)	14-24
Number of pages	11
ISSN	1064-8046
DOIs	https://doi.org/10.1177/1064804619899558
Publication status	Published - Jan 2021

Keywords

Usability
design for healthcare
Gamification
Hearing aid
Hearing Loss
designing for disabled
medical/health products
usability
simulation
test and evaluation

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AU - Velzen, Jeena

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Play&Tune: User Feedback in the Development of a Serious Game for Optimizing Hearing Aid Orientation

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