Product Configuration in the ETO and Capital Goods Industry: A Literature Review and Challenges

Bjørn Christensen, Thomas Ditlev Brunø

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Abstract

Product configurators are IT tools often used to enable choice navigation in mass customization environments, with the purpose of giving companies the ability to interact and deliver customized products to the customers. While product configurators have been widely adapted and investigated in the consumer industry, research on which challenges companies are facing in the ETO and capital goods industry, in regard to product configuration, is less extensive. Therefore, the objective of this paper is to identify challenges in applying product configuration for ETO and capital goods companies, as well as reviewing potential solutions in research, which can be applied to address these challenges. The findings show a gap between the solutions and challenges especially in the area of staging commitments of product characteristics, flexible management of alterations to the configuration design, and connecting decision criteria in product configuration with supply chain processes. The gap analysis lays the foundation for future research.

Original languageDanish
Title of host publicationCustomization 4.0 : Proceedings of the 9th World Mass Customization & Personalization Conference (MCPC 2017), Aachen, Germany, November 20th-21st, 2017
Number of pages15
PublisherSpringer Publishing Company
Publication date21 Jun 2018
Edition1
Pages423-438
ISBN (Print)978-3-319-77555-5
ISBN (Electronic)978-3-319-77556-2
DOIs
Publication statusPublished - 21 Jun 2018
Event9th World Mass Customization & Personalization Conference (MCPC 2017) -
Duration: 20 Nov 201721 Nov 2017

Conference

Conference9th World Mass Customization & Personalization Conference (MCPC 2017)
Period20/11/201721/11/2017
SeriesSpringer Proceedings in Business and Economics
ISSN2198-7246

Cite this

Christensen, B., & Brunø, T. D. (2018). Product Configuration in the ETO and Capital Goods Industry: A Literature Review and Challenges. In Customization 4.0: Proceedings of the 9th World Mass Customization & Personalization Conference (MCPC 2017), Aachen, Germany, November 20th-21st, 2017 (1 ed., pp. 423-438). Springer Publishing Company. Springer Proceedings in Business and Economics https://doi.org/10.1007/978-3-319-77556-2_26
Christensen, Bjørn ; Brunø, Thomas Ditlev. / Product Configuration in the ETO and Capital Goods Industry : A Literature Review and Challenges. Customization 4.0: Proceedings of the 9th World Mass Customization & Personalization Conference (MCPC 2017), Aachen, Germany, November 20th-21st, 2017. 1. ed. Springer Publishing Company, 2018. pp. 423-438 (Springer Proceedings in Business and Economics).
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abstract = "Product configurators are IT tools often used to enable choice navigation in mass customization environments, with the purpose of giving companies the ability to interact and deliver customized products to the customers. While product configurators have been widely adapted and investigated in the consumer industry, research on which challenges companies are facing in the ETO and capital goods industry, in regard to product configuration, is less extensive. Therefore, the objective of this paper is to identify challenges in applying product configuration for ETO and capital goods companies, as well as reviewing potential solutions in research, which can be applied to address these challenges. The findings show a gap between the solutions and challenges especially in the area of staging commitments of product characteristics, flexible management of alterations to the configuration design, and connecting decision criteria in product configuration with supply chain processes. The gap analysis lays the foundation for future research.",
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Christensen, B & Brunø, TD 2018, Product Configuration in the ETO and Capital Goods Industry: A Literature Review and Challenges. in Customization 4.0: Proceedings of the 9th World Mass Customization & Personalization Conference (MCPC 2017), Aachen, Germany, November 20th-21st, 2017. 1 edn, Springer Publishing Company, Springer Proceedings in Business and Economics, pp. 423-438, 9th World Mass Customization & Personalization Conference (MCPC 2017), 20/11/2017. https://doi.org/10.1007/978-3-319-77556-2_26

Product Configuration in the ETO and Capital Goods Industry : A Literature Review and Challenges. / Christensen, Bjørn; Brunø, Thomas Ditlev.

Customization 4.0: Proceedings of the 9th World Mass Customization & Personalization Conference (MCPC 2017), Aachen, Germany, November 20th-21st, 2017. 1. ed. Springer Publishing Company, 2018. p. 423-438 (Springer Proceedings in Business and Economics).

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

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Christensen B, Brunø TD. Product Configuration in the ETO and Capital Goods Industry: A Literature Review and Challenges. In Customization 4.0: Proceedings of the 9th World Mass Customization & Personalization Conference (MCPC 2017), Aachen, Germany, November 20th-21st, 2017. 1 ed. Springer Publishing Company. 2018. p. 423-438. (Springer Proceedings in Business and Economics). https://doi.org/10.1007/978-3-319-77556-2_26