TY - GEN
T1 - Product Configuration in the ETO and Capital Goods Industry
T2 - 9th World Mass Customization & Personalization Conference (MCPC 2017)
AU - Christensen, Bjørn
AU - Brunø, Thomas Ditlev
PY - 2018/6/21
Y1 - 2018/6/21
N2 - Product configurators are IT tools often used to enable choice navigation in mass customization environments, with the purpose of giving companies the ability to interact and deliver customized products to the customers. While product configurators have been widely adapted and investigated in the consumer industry, research on which challenges companies are facing in the ETO and capital goods industry, in regard to product configuration, is less extensive. Therefore, the objective of this paper is to identify challenges in applying product configuration for ETO and capital goods companies, as well as reviewing potential solutions in research, which can be applied to address these challenges. The findings show a gap between the solutions and challenges especially in the area of staging commitments of product characteristics, flexible management of alterations to the configuration design, and connecting decision criteria in product configuration with supply chain processes. The gap analysis lays the foundation for future research.
AB - Product configurators are IT tools often used to enable choice navigation in mass customization environments, with the purpose of giving companies the ability to interact and deliver customized products to the customers. While product configurators have been widely adapted and investigated in the consumer industry, research on which challenges companies are facing in the ETO and capital goods industry, in regard to product configuration, is less extensive. Therefore, the objective of this paper is to identify challenges in applying product configuration for ETO and capital goods companies, as well as reviewing potential solutions in research, which can be applied to address these challenges. The findings show a gap between the solutions and challenges especially in the area of staging commitments of product characteristics, flexible management of alterations to the configuration design, and connecting decision criteria in product configuration with supply chain processes. The gap analysis lays the foundation for future research.
KW - Product configuration Supply chain Complexity ETO Capital goods Postponement Staged order commitment Phased literature review
U2 - 10.1007/978-3-319-77556-2_26
DO - 10.1007/978-3-319-77556-2_26
M3 - Konferenceartikel i proceeding
SN - 978-3-319-77555-5
T3 - Springer Proceedings in Business and Economics
SP - 423
EP - 438
BT - Customization 4.0
PB - Springer Publishing Company
Y2 - 20 November 2017 through 21 November 2017
ER -