Professional e-government seeking behavior

Research output: Contribution to journalConference article in JournalResearchpeer-review

3 Citations (Scopus)


The present paper is concerned with professional e-government seeking behavior. With the digitalization of governments, expectations have been raised with regard to changes in the composition of employee work tasks. The purpose of our study is to determine whether these changes affect seeking behavior and if so how they change it. We focus on the status of current seeking behavior in a Danish government administration. The results showed that information needs are commonly verificative and consciously topical and that information seeking most often takes the form of mere “look-ups.” Employees experience many search problems, such as the lack of specificity, differences in the interpretation of the topics of documents, and unwieldy and irrelevant search results. These problems can be solved by a combination of improved indexing practices and search features.
Original languageEnglish
JournalProceedings of the ASIS annual meeting
Number of pages10
Publication statusPublished - 2013
EventASIS&T Annual Meeting - Montreal, Canada
Duration: 1 Nov 20135 Nov 2013
Conference number: 76th


ConferenceASIS&T Annual Meeting


  • 1 Conference presentations

ASIS&T Annual Meeting

Tanja Svarre Jonasen (Speaker)

4 Nov 2013

Activity: Talks and presentationsConference presentations

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