Report on the Second Workshop on Supporting Complex Search Tasks

Marijn Koolen, Jaap Kamps, Toine Bogers, Nicholas J. Belkin, Diane Kelly, Emine Yilmaz

Research output: Contribution to book/anthology/report/conference proceedingReport chapterResearchpeer-review

Abstract

There is broad consensus in the field of IR that search is complex in many use cases and applications, both on the Web and in domain-specific collections, and both in our professional and in our daily life. Yet our understanding of complex search tasks, in comparison to simple look up tasks, is fragmented at best. The workshop addressed many open research questions: What are the obvious use cases and applications of complex search? What are essential features of work tasks and search tasks to take into account? And how do these evolve over time? With a multitude of information, varying from introductory to specialized, and from authoritative to speculative or opinionated, when should which sources of information be shown? How does the information seeking process evolve and what are relevant differences between different stages? With complex task and search process management, blending searching, browsing, and recommendations, and supporting exploratory search to sensemaking and analytics, UI and UX design pose an overconstrained challenge. How do we know that our approach is any good? Supporting complex search tasks requires new collaborations across the whole field of IR, and the proposed workshop brought together a diverse group of researchers to work together on one of the greatest challenges of our field. The workshop featured three main elements. First, two keynotes, one on the complexity of meaningful interactive IR evaluation by Mark Hall and one on the types of search complexity encountered in real-world applications by Jussi Karlgren. Second, a lively boaster and poster session in which seven contributed papers were presented. Third, three breakout groups discussed concrete ideas on: (1) search context and tasks, (2) search process, and (3) evaluation of complex search tasks. There was an general feeling that the discussion made progress, and built new connections between related strands of research in IR.
Original languageEnglish
Title of host publicationReport on the Second Workshop on Supporting Complex Search Tasks
Number of pages9
PublisherAssociation for Computing Machinery
Publication date1 Jun 2017
EditionJune 2017
Pages58-66
Publication statusPublished - 1 Jun 2017
Event2nd ACM SIGIR Conference on Information Interaction and Retrieval, CHIIR 2017 - Oslo, Norway
Duration: 7 Mar 201711 Mar 2017

Conference

Conference2nd ACM SIGIR Conference on Information Interaction and Retrieval, CHIIR 2017
CountryNorway
CityOslo
Period07/03/201711/03/2017
SponsorACM SIGCHI, Special Interest Group on Information Retrieval (ACM SIGIR)
SeriesSIGIR Forum
ISSN0163-5840

Keywords

  • complex search

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  • Activities

    • 1 Conference organisation or participation
    • 1 Organisation or participation in workshops, courses, or seminars

    Second Workshop on Supporting Complex Search Tasks

    Nicholas J. Belkin (Organizer), Toine Bogers (Organizer), Diane Kelly (Organizer), Marijn Koolen (Organizer), Jaap Kamps (Organizer) & Emine Yilmaz (Organizer)

    11 Mar 2017

    Activity: Attending an eventOrganisation or participation in workshops, courses, or seminars

    2nd ACM SIGIR Conference on Information Interaction and Retrieval, CHIIR 2017

    Toine Bogers (Participant)

    7 Mar 201711 Mar 2017

    Activity: Attending an eventConference organisation or participation

    Cite this

    Koolen, M., Kamps, J., Bogers, T., Belkin, N. J., Kelly, D., & Yilmaz, E. (2017). Report on the Second Workshop on Supporting Complex Search Tasks. In Report on the Second Workshop on Supporting Complex Search Tasks (June 2017 ed., pp. 58-66). Association for Computing Machinery. SIGIR Forum http://sigir.org/wp-content/uploads/2017/06/p058.pdf