Sales and Operations Planning for Delivery Date Setting in Engineer-to-Order Maritime Equipment Manufacturing: Insights from Two Case Studies

Swapnil Bhalla*, Erlend Alfnes, Hans Henrik Hvolby

*Corresponding author for this work

Research output: Contribution to book/anthology/report/conference proceedingArticle in proceedingResearchpeer-review

Abstract

Delivery date setting (DDS) is a challenging and competitively critical tactical decision in engineer-to-order (ETO) environments, which requires integrated planning for effective decision-making. Despite the variety of industrial contexts in DDS literature, the maritime equipment industry has been an unexplored context vis-à-vis planning needs for effective DDS. This study uses a sales and operations planning (S&OP) framework to investigate the current state of the DDS process of two maritime equipment suppliers. Findings indicate that the low market demand over the last few years has influenced the DDS process design in the companies, suggesting that the process should be reconfigured to remain effective under periods of high demand. More cases from the maritime equipment industry are needed to assess if the findings are valid across the industry.

Original languageEnglish
Title of host publicationAdvances in Production Management Systems. Smart Manufacturing and Logistics Systems : Turning Ideas into Action - IFIP WG 5.7 International Conference, APMS 2022, Proceedings
EditorsDuck Young Kim, Gregor von Cieminski, David Romero
Number of pages8
PublisherSpringer Science and Business Media Deutschland GmbH
Publication date2022
Pages321-328
ISBN (Print)9783031164101
DOIs
Publication statusPublished - 2022
EventIFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2022 - Gyeongju, Korea, Republic of
Duration: 25 Sep 202229 Sep 2022

Conference

ConferenceIFIP WG 5.7 International Conference on Advances in Production Management Systems, APMS 2022
Country/TerritoryKorea, Republic of
CityGyeongju
Period25/09/202229/09/2022
SeriesI F I P Advances in Information and Communication Technology
Volume664 IFIP
ISSN1868-4238

Bibliographical note

Publisher Copyright:
© 2022, IFIP International Federation for Information Processing.

Keywords

  • Delivery date setting
  • Engineer-to-order
  • Tactical sales and operations planning

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